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For Companies At a Glance
- Tasks: Lead a team to enhance customer service and streamline operations in a dynamic setting.
- Company: Global leader in industrial components with a focus on excellence.
- Benefits: Competitive salary up to £52k, bonus, and comprehensive benefits package.
- Why this job: Make a real difference in customer experience while driving operational success.
- Qualifications: Experience in customer service management and ERP systems required.
- Other info: Fast-paced environment with opportunities for professional growth.
The predicted salary is between 39000 - 52000 £ per year.
A global leader in industrial components is seeking a Customer Service Manager to oversee customer services, logistics, and aftersales operations. The role involves leading a multi-functional team, setting service standards, and driving operational excellence in a fast-paced environment.
Essential experience includes:
- Customer service management in manufacturing
- Proficiency in ERP systems
Competitive salary up to £52k plus bonus and benefits offered for this full-time role based in Oakham, England.
Customer Experience & Operations Leader in Oakham employer: Bentec Services Limited (Canada)
Contact Detail:
Bentec Services Limited (Canada) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Operations Leader in Oakham
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the hunt for a Customer Experience & Operations Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its operations thoroughly. Be ready to discuss how your experience in customer service management and ERP systems can drive operational excellence. We want you to shine!
✨Tip Number 3
Showcase your leadership skills! When you get the chance, highlight your experience leading multi-functional teams and setting service standards. This is key for the role, so make sure it’s front and centre in your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Customer Service Manager position!
We think you need these skills to ace Customer Experience & Operations Leader in Oakham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service management, especially in manufacturing. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Experience & Operations Leader role. Share specific examples of how you've driven operational excellence in previous roles.
Showcase Your ERP Proficiency: Since proficiency in ERP systems is essential, make sure to mention any relevant experience you have. We love seeing candidates who can hit the ground running, so highlight your technical skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Bentec Services Limited (Canada)
✨Know Your Stuff
Make sure you brush up on your knowledge of customer service management, especially in the manufacturing sector. Familiarise yourself with common ERP systems and be ready to discuss how you've used them to improve operations.
✨Showcase Leadership Skills
Since this role involves leading a multi-functional team, prepare examples that highlight your leadership experience. Think about times when you set service standards or drove operational excellence and be ready to share those stories.
✨Understand the Company Culture
Research the company’s values and culture. This will help you align your answers with what they’re looking for. Be prepared to explain how your personal values match theirs and how you can contribute to their team dynamic.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their current challenges in customer service or how they measure success in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
