At a Glance
- Tasks: Assist in managing the Dagenham Distribution Centre and ensure smooth operations.
- Company: Bensons for Beds focuses on tailored sleep experiences with nearly 70 years of retail expertise.
- Benefits: Enjoy 50% off products, life assurance, gym discounts, and career progression opportunities.
- Other info: Flexible working hours and opportunities for additional training and development.
- Why this job: Join a dynamic team, tackle exciting challenges, and grow your skills in a supportive environment.
- Qualifications: Previous experience in transport operations is essential; warehouse experience is a plus.
The predicted salary is between 24000 - 32000 € per year.
We are looking for an experienced Operations Supervisor - £32,000pa - Dagenham to assist the Site Operations Manager with the smooth running of the Dagenham Distribution Centre. You will have previous experience of home delivery and working within a transport office, and some experience within a warehouse would also be preferred.
Working hours: 40hrs per week. Split shift times between 6am and 11pm.
The operations supervisor will assist the Site Operations Manager with the smooth running of the Dagenham Distribution Centre. Daily responsibilities include:
- Support a safe and legally compliant Cross Dock and Transport operation.
- Supporting the Site Operations Manager ensuring that all processes are adhered to on site and on the road.
- Supporting the Cross Dock operations, operating plans, fleet, equipment and resourcing levels meet demand.
- Exemplifies the company’s values and behaviours. Be an inspirational leader communicating consistently.
- Customer focused, ensuring all colleagues understand the impact their role has on customer service; managing performance to improve NPS.
- Provide innovative solutions to continuously improve performance.
- Coach and mentor the team building talent and succession plans throughout the Cross Dock Operation.
- Work closely with the Site Operations Manager to ensure efficiencies can be identified and best in practice procedures put into place.
- Supporting objective setting and performance reviews are in place for all colleagues.
- Help to Organise service and maintenance of MHE and vehicles in line with legal requirements.
- Help to Manage driver hours in line with working time legislation and have demonstrable experience in road transport legislation, transport planning and first line management of drivers.
Skills needed:
- Previous experience within a transport operation is essential.
- Previous experience within a warehouse would be desirable.
- Good geographical knowledge.
- Extensive understanding of transport legislation.
- Computer Literacy.
- Effective communication style and ability to influence home delivery crews.
- Demonstrate the ability to improve team performance.
Personal Qualities / Behaviours:
- Positively contributes to the team.
- Hard working, conscientious and willing to go the ‘extra-mile’.
- Flexible approach and attitude to work.
- Great customer service ethic.
- Self-Motivated and disciplined.
- Have flexibility to work additional hours during peak trading or to cover absence.
The Benefits:
In return for your contribution to the team’s performance, we offer a competitive base salary plus all these extra benefits:
- Employee discount scheme for Bensons products (50% off products).
- Life Assurance.
- Medicash - cashback options for Health and wellbeing services (dental, optical, virtual GP, other healthcare services and more).
- Unum Income Protection - for peace of mind if you’re off work long term due to illness.
- Pension scheme – provided by Legal & General.
- Discounted Gym membership.
- Cycle to Work scheme.
- Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you.
- Enhanced maternity and adoption leave.
- Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics).
- Learning and development programmes to gain new knowledge and skills.
- Career progression – access to internal opportunities to build your career within Bensons for Beds.
- Long service awards and ‘Love to Shop’ voucher rewards to spend as you like (qualifying periods and terms apply).
About Bensons for Beds:
No ‘one size fits all’ when it comes to finding the perfect sleep experience for customers and that’s why at Bensons for Beds we put Sleep Wellness™ at the heart of everything we do. With nearly 70 years of retail and 100 years of manufacturing experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience.
We have 190+ locations across our retail, manufacturing and distribution sites, employing c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission of becoming the market leading bed retailer with a strong omnichannel presence.
If you love working with a great team, engaging with a variety of challenges, growing your skills and developing new ones then click now to apply to join us!
Site Operations Supervisor in Dagenham employer: Bensons For Beds
Bensons for Beds is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With competitive salaries, generous benefits including a 50% discount on products, and comprehensive learning opportunities, we empower our team members to grow their careers while contributing to a customer-focused environment in the heart of Dagenham. Join us to be part of a dynamic team dedicated to delivering tailored sleep experiences and achieving ambitious growth together.
StudySmarter Expert Advice🤫
We think this is how you could land Site Operations Supervisor in Dagenham
✨Tip Number 1
Familiarise yourself with the specific transport legislation relevant to the role. Understanding the legal requirements will not only help you in interviews but also demonstrate your commitment to compliance and safety.
✨Tip Number 2
Highlight your experience in home delivery and transport operations during networking events or informal meet-ups. Building connections in the industry can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss innovative solutions you've implemented in previous roles that improved team performance or operational efficiency. This shows your proactive approach and ability to contribute positively to the team.
✨Tip Number 4
Demonstrate your leadership skills by sharing examples of how you've coached or mentored team members in the past. This aligns with the company's focus on building talent and succession plans.
We think you need these skills to ace Site Operations Supervisor in Dagenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in transport operations and warehouse management. Use specific examples that demonstrate your ability to manage teams and improve performance.
Craft a Strong Cover Letter:Write a cover letter that showcases your understanding of the role and the company. Mention how your previous experiences align with the responsibilities listed in the job description, particularly in home delivery and transport operations.
Highlight Relevant Skills:In your application, emphasise skills such as effective communication, team leadership, and knowledge of transport legislation. These are crucial for the Site Operations Supervisor role and should be clearly articulated.
Showcase Your Customer Focus:Demonstrate your commitment to customer service in your application. Provide examples of how you have previously improved customer satisfaction or managed performance to enhance service delivery.
How to prepare for a job interview at Bensons For Beds
✨Showcase Your Transport Knowledge
Make sure to highlight your previous experience in transport operations. Be prepared to discuss specific examples of how you've managed driver hours, adhered to transport legislation, and improved operational efficiency.
✨Demonstrate Leadership Skills
As an Operations Supervisor, you'll need to inspire your team. Share instances where you've successfully coached or mentored colleagues, and explain how you foster a positive work environment that aligns with the company's values.
✨Emphasise Customer Focus
Discuss how your role impacts customer service. Prepare to give examples of how you've improved team performance to enhance customer satisfaction, and be ready to talk about your approach to managing performance reviews.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think of innovative solutions you've implemented in past roles, especially in relation to improving cross dock operations or handling peak trading challenges.
