At a Glance
- Tasks: Lead and optimise logistics operations for safe and efficient product delivery.
- Company: Join a leading retail business focused on exceptional customer service.
- Benefits: Enjoy generous discounts, healthcare, pension schemes, and career development opportunities.
- Other info: Be part of a supportive team with clear career progression.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: 3+ years in operational leadership with strong team development skills.
The predicted salary is between 40000 - 50000 £ per year.
We’re recruiting a Site Operations Leader to oversee and optimise our site-based logistics and transport operations, ensuring safe, efficient delivery of products and an excellent experience for our customers. This is a hands-on operational leadership role with responsibility for people, performance and continuous improvement across warehouse and transport activities.
What you’ll get:
- Generous colleague discount (up to 50% off Bensons for Beds products)
- Pension scheme provided by Legal & General
- Life Assurance and access to Medicash for health and wellbeing benefits
- Bupa private healthcare (subject to qualifying period)
- Learning and development programmes, leadership training and clear career progression
- Performance-related bonus scheme
The job:
- Lead site operations across warehouse and transportation, ensuring safe, compliant and customer-focused delivery of products into customers’ homes.
- Set operational priorities, plan resources and manage daily schedules to meet service and productivity targets.
- Develop, coach and engage a high-performing team: recruit, train, mentor and carry out performance reviews.
- Champion and enforce health, safety and regulatory compliance, embedding a positive safety culture across the site.
- Use operational metrics and system data to monitor performance, identify issues and drive continuous improvement projects.
- Collaborate with senior operations, supply chain and store colleagues to ensure stock accuracy, on-time delivery and customer satisfaction.
- Manage budgetary controls, labour planning and resource allocation to improve efficiency and reduce costs.
- Lead incident investigations and implement corrective actions to prevent recurrence.
Who do we want?
Essential:
- Proven experience (3+ years) in a senior operational, warehouse or logistics leadership role.
- Strong leadership skills with a track record of developing and engaging teams to deliver results.
- Good knowledge of transport and warehouse operations, including stock control and delivery processes.
- Confident using performance metrics and IT systems (WMS, transport management systems and Microsoft Excel).
- Excellent communication and stakeholder management skills with the ability to influence at all levels.
- Practical problem-solving skills, analytical mindset and ability to prioritise under pressure.
Desirable:
- IOSH or equivalent health & safety qualification.
- Experience of managing large goods home delivery operations.
- Familiarity with transport legislation and vehicle compliance standards.
- Lean or continuous improvement qualification/experience.
Here’s what you’ll be part of:
- An operational leadership team focused on delivering exceptional customer service and efficient logistics.
- Opportunities to shape and improve processes, lead cross-functional initiatives and progress within a large retail business.
- Supportive benefits including healthcare, pension, colleague discounts and wellbeing offers.
Site Operations Leader Warehouse & Logistics · Warehouse & Distribution · Castle Donington DC employer: Bensons For Beds
As a Site Operations Leader at our Castle Donington distribution centre, you will join a dynamic team dedicated to delivering exceptional customer service and optimising logistics operations. We offer a supportive work culture with generous benefits, including up to 50% off products, private healthcare, and robust learning and development programmes that foster career progression. With a focus on continuous improvement and a commitment to employee wellbeing, this role provides a unique opportunity to lead a high-performing team in a thriving retail environment.
