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- Tasks: Deliver exceptional customer service and guide shoppers through their buying journey.
- Company: Join a vibrant retail team focused on customer satisfaction and teamwork.
- Benefits: Competitive salary, uncapped commission, generous discounts, and flexible leave options.
- Why this job: Make a real difference in customers' lives while developing your retail skills.
- Qualifications: Previous retail or customer-facing experience is a plus; strong communication skills are essential.
- Other info: Inclusive culture that values your individuality and offers career growth opportunities.
The predicted salary is between 21600 - 36000 £ per year.
As a Sales Consultant in your local store, your product knowledge and natural ability to engage with customers and advise them on Sleep wellness will help them find the right sleep products for their needs, giving them that perfect night\’s sleep every night, with the help of our unique sleepPRO technology! We\’ll offer you full training and support to do all this and to understand how we get things done in the right way – we want to set you up for success, so you can hit the ground running. We want our stores to be a place our teams can be proud of, so you and your team will need to get stuck in to help keep the store looking fresh and keeping your store clean and tidy. Our customers come in when they\’re free to shop, so evenings, weekends and bank holidays are our peak trade hours. This is where you\’ll have the opportunity to experience our fantastic, uncapped commission structure, so it\’ll be essential for you to be available to work those hours. We understand that you have a life outside beds, so we\’ll ensure that you get the days back you have worked over the weekend – but, there\’s also overtime available at times. What we\’re dreaming of seeing
Responsibilities
- Take pride in great customer service and drive to meet targets by giving customers what they need for the best night\’s sleep.
- Demonstrate a can-do attitude, adapt your approach to identify customer needs, and ensure a high-quality shopping experience.
- Ideally have experience in a customer-facing role and possess confident communication skills, ability to spot sales opportunities, and resilience and resourcefulness.
- Be willing to try new approaches to help the store succeed.
We know you\’ll work hard to contribute to your store\’s performance. In addition to base salary and OTE based on targets, there is no upper limit to earnings beyond that, and monthly store bonuses when targets are met. We also offer:
- Up to 50% discount for all Benson\’s colleagues
- Health and Wellbeing: Medicash cashback options for health and wellbeing services; access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
- Financial: Group Income Protection for long-term illness
- Pension scheme provided by Legal & General
- Leave: Annual leave buy & sell scheme to top up or sell unused days; enhanced maternity and adoption leave
- Your Career: Learning and development programmes and access to internal opportunities to progress your career at Benson\’s for Beds
- Group Life Assurance – 2x annual salary
- Annual leave: 28 days in year 1, rising with service
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Sales Consultant employer: Bensons For Beds
Contact Detail:
Bensons For Beds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the company inside out! Before your interview, check out their website and social media. This way, you can chat about their products and values, showing you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills and retail experience.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm for helping customers shine through. Share stories that highlight your communication skills and how you've made a difference in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your appreciation and reiterate your excitement about the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see how you genuinely care about helping others and making their day better!
Tailor Your Experience: Make sure to highlight any previous retail or customer-facing experience you've had. We love seeing how you've helped customers make confident decisions in the past!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate effective communication, so make sure your skills come across without any fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Bensons For Beds
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with the products and services offered. This means understanding how the sleepPRO technology works and being able to explain its benefits clearly. Being knowledgeable will help you demonstrate your passion for delivering exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about times when you resolved issues or made someone’s day better. This will show that you genuinely care about customer satisfaction, which is key for this role.
✨Practice Active Listening
During the interview, practice active listening by engaging with the interviewer’s questions. Reflect back what they say and ask clarifying questions if needed. This not only shows your communication skills but also your ability to understand and empathise with customers.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you’ve collaborated with others in previous jobs. Share specific examples of how you’ve worked towards shared goals and supported your colleagues, as this will highlight your ability to thrive in a team environment.
