We are seeking an experienced and dependable Shift Operations Manager to join our operations team. This role provides an excellent opportunity to lead shift-based activity within a busy distribution environment, ensuring operational targets are met while maintaining a safe, productive and supportive workplace. The successful candidate will be organised, hands-on and able to motivate colleagues to deliver high standards of performance and customer service.
Main Responsibilities for Shift Operations Manager
Take ownership of all operational activity during allocated shifts, ensuring targets for productivity, quality and safety are achieved
Plan, allocate and review daily workloads, directing warehouse operatives and temporary staff to meet demand
Monitor and report on key performance indicators (KPIs), identifying improvement opportunities and implementing corrective actions
Maintain high standards of health & safety and ensure compliance with company policies and statutory regulations
Coach, develop and provide feedback to team members; support training and induction of new starters
Manage resource requirements, including liaison with HR and recruitment for temporary or permanent cover
Lead continuous improvement initiatives to enhance efficiency, reduce waste and improve customer service
Conduct routine inspections of the working environment, equipment and stock to ensure operational readiness
Resolve operational issues on shift, escalating to senior management where appropriate and ensuring timely communication with stakeholders
Complete and maintain accurate shift records, handovers and other documentation as required
Shift Operations Manager Skills and Experience Required
Proven experience in a supervisory or management role within a warehouse, distribution centre or similar operations
Strong leadership skills with the ability to motivate diverse teams and manage shift-based rotas
Good understanding of warehouse processes, stock control and equipment operation
Competent in using IT systems for reporting and stock management; confident with Microsoft Office or equivalent
Excellent communication and interpersonal skills, able to work collaboratively across teams
Problem-solving mindset with the ability to make effective decisions under pressure
Knowledge of health & safety legislation and best practice in warehouse environments
Flexibility to work across varying shift patterns, including evenings and weekends as required
Key Benefits of Working in Our Operations Team
Competitive salary and shift allowance where applicable
Supportive and inclusive team environment
Opportunities for training, professional development and career progression
Company pension scheme, life assurance and other employee benefits
Up to 50% staff discounts and additional workplace perks
Working Hours and Location
Full-time role with shift working; shift patterns may include days, evenings and weekends
Location: onsite at our well-connected distribution centre; accessible by public transport
Occasional flexibility required for peak periods and operational cover
Apply Now to Join Our Operations Team
If you are a motivated and experienced operations leader who enjoys working in a fast-paced environment and delivering results through your team, we would love to hear from you. We welcome applications from candidates of all backgrounds and are committed to an inclusive recruitment process.
Shift Operations Manager in Huntingdon employer: Bensons For Beds
At Bensons for Beds, we pride ourselves on being an exceptional employer that values the growth and well-being of our employees. Located in Huntingdon, our work culture fosters collaboration and innovation, providing ample opportunities for learning and development, including graduate training and clear progression pathways. With competitive benefits such as a generous employee discount scheme, a robust pension plan, and hybrid working options, we ensure that our team members can thrive both personally and professionally while contributing to our mission of delivering the best night's sleep.
