Head of Logistics - National Warehouse & Logistics · Warehouse & Distribution ·

We are seeking an experienced and strategic Head of Logistics to lead our logistics and distribution function, continuing our pursuit to create a Great Place To Work and industry leading Customer experience. The role combines operational leadership with continuous improvement, stakeholder management and people development. The successful candidate will be accountable for end-to-end logistics performance, ensuring safe, reliable and cost‑effective delivery of goods while supporting the business’s growth and sustainability ambitions.

Main Responsibilities:

• Lead and manage the logistics team, including warehouse, transport, planning and third‑party logistics partners.
• Develop and implement logistics strategy to support commercial objectives, improve service levels and reduce costs.
• Oversee end‑to‑end supply chain processes: inbound receiving, storage, picking, packing, dispatch and returns.
• Own transport operations and carrier relationships, negotiating contracts and monitoring performance KPIs.
• Drive continuous improvement initiatives, leveraging data and technology to optimise routes, inventory and workflows.
• Ensure compliance with health, safety and environmental regulations across logistics operations.
• Maintain accurate logistics reporting, forecasting and budgeting; present insights to senior leadership.
• Manage stock accuracy, loss prevention and cycle count programmes to support inventory integrity.
• Support cross‑functional collaboration with procurement, stores, customer service and store operations.
• Lead recruitment, training and development for logistics colleagues, fostering an inclusive and high‑performing culture.

Skills and Experience Required:

• Proven leadership experience in logistics, distribution or supply chain management at a senior level.
• Strong knowledge of warehouse operations, transport management and inventory control best practice.
• Experience managing third‑party logistics providers and negotiating commercial agreements.
• Excellent analytical skills with experience of using data and systems (WMS, TMS, ERP) to drive decisions.
• Demonstrable track record of delivering cost savings, service improvements and operational change.
• Effective people leader with experience of coaching, performance management and building diverse teams.
• Strong communication and stakeholder management skills; able to influence at all levels.
• Proactive, organised and resilient with good attention to detail and a solution‑orientated approach.
• Full UK driving licence desirable; flexibility for occasional site and supplier visits required.

Key Benefits of the Role:

• Competitive salary and performance‑related bonus.
• Company pension scheme and life assurance.
• Opportunities for professional development and internal career progression.
• Generous colleague discounts and staff offers.
• Supportive, inclusive working environment with focus on wellbeing.

Working Hours and Location:

• Full‑time role; core office hours with flexibility and occasional early/late shifts for operational needs.
• Hybrid working model: mix of office‑based, warehouse site presence and remote working.
• Regular travel to regional hubs, suppliers and partner sites as required.

If you are a strategic logistics leader who is hands‑on, commercially minded and passionate about delivering exceptional operational performance, we’d love to hear from you. We welcome applications from candidates of all backgrounds and are committed to fair and inclusive recruitment practices.