Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support our online product range and enhance customer experience through digital merchandising.
- Company: Join a dynamic Digital Commerce team in a leading retail company.
- Benefits: Competitive salary, colleague discounts, health support, and generous holiday allowance.
- Other info: Inclusive workplace welcoming diverse backgrounds and identities.
- Why this job: Make an impact in digital retail while learning and growing your skills.
- Qualifications: Experience in digital retail or strong interest in ecommerce; attention to detail is key.
The predicted salary is between 30000 - 40000 £ per year.
Join our Digital Commerce team and support the presentation and performance of our online product range. You’ll work closely with Merchandising, Buying, Creative and Store teams to ensure our digital channels showcase the right products, content and promotions to delight customers and drive sales. We’ll provide the training and systems support to help you get up to speed and make an immediate impact.
As part of the role you’ll help keep our product pages and category listings accurate, compelling and commercially optimised. This includes updating product content, imagery and attributes, supporting online merchandising plans, and helping to maintain a clean, consistent digital catalogue that reflects our brand and proposition.
What you’ll be doing day to day:
- Assist with the creation, upload and maintenance of product content including titles, descriptions, specifications, bullet points and metadata to ensure information is accurate and customer friendly.
- Prepare and upload product imagery and assets, ensuring correct formats, cropping and naming conventions are followed.
- Support category merchandising activities: creating and updating category pages, banners and promotional tiles in line with merchandising plans and seasonal campaigns.
- Manage product taxonomy and attribute data, helping to resolve inconsistencies and improve findability across site search and navigation.
- Work with Buying and Inventory teams to ensure online availability, pricing and promotions are reflected correctly on product pages.
- Run regular quality checks and audits of the online catalogue, logging and tracking content issues through to resolution.
- Support A/B tests and content experiments, helping to implement variations and collect performance data to inform optimisation.
- Provide day-to-day operational support for the ecommerce platform, escalating technical or process issues to the appropriate teams.
Key skills and experience we’re looking for:
- Experience in a digital retail, ecommerce or merchandising support role, or strong interest in moving into the area.
- Excellent attention to detail with strong written communication skills and the ability to produce clear, customer-focused product copy.
- Comfortable working with product information systems, spreadsheets and content management systems; ability to learn new tools quickly.
- Organised and methodical, able to manage multiple tasks and competing priorities in a fast-paced environment.
- Basic understanding of SEO and on-page optimisation best practice is desirable.
- Team player with good interpersonal skills, able to collaborate across merchandising, creative and commercial teams.
Personal qualities that will help you thrive:
- Curious and proactive – you spot opportunities to improve content and customer journeys.
- Resilient and adaptable – comfortable with changing priorities and tight campaign deadlines.
- Customer-focused mindset with a commercial awareness of how content impacts conversion and sales.
- Discreet and trustworthy when handling sensitive commercial information.
Reward and benefits:
- Competitive salary with opportunity for performance-related incentives.
- Colleague discount on our products.
- Health and wellbeing support including access to employee assistance services and cashback options where applicable.
- Pension scheme and group income protection.
- Generous holiday allowance with options to buy or sell leave and enhanced family leave policies.
- Learning and development programmes with clear internal progression opportunities.
Inclusion and belonging:
We welcome applications from people of all backgrounds and identities. We’re committed to creating an inclusive workplace where everyone can bring their authentic selves to work and feel valued for the contribution they make. If you’re passionate about digital retail and helping customers find the right products online, we’d love to hear from you.
Digital Merchandise Assistant employer: Bensons For Beds
Contact Detail:
Bensons For Beds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Merchandise Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the digital retail space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your understanding of digital merchandising. This could be a mock-up of a product page or a mini e-commerce site. It’s a great way to demonstrate your creativity and attention to detail.
✨Tip Number 3
Stay updated on trends! Follow industry blogs, podcasts, and social media accounts related to digital commerce. Being knowledgeable about the latest trends will not only help you in interviews but also show your passion for the field.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Tailor your application to highlight how your skills align with the Digital Merchandise Assistant role, and don’t forget to showcase your customer-focused mindset!
We think you need these skills to ace Digital Merchandise Assistant
Some tips for your application 🫡
Show Off Your Attention to Detail: When you're crafting your application, make sure to highlight your attention to detail. We want to see that you can produce clear and customer-focused product copy, so don’t shy away from showcasing any relevant experience or skills in this area.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so ensure your written communication is easy to read and understand. This will reflect your ability to create compelling product content, which is key for the role.
Demonstrate Your Digital Savvy: Let us know about your experience with digital retail or ecommerce. If you've worked with content management systems or spreadsheets, mention it! We’re looking for someone who can quickly adapt to our tools and processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is a quality we value!
How to prepare for a job interview at Bensons For Beds
✨Know Your Digital Merchandising Basics
Before the interview, brush up on the fundamentals of digital merchandising. Understand how product presentation impacts customer experience and sales. Familiarise yourself with key terms like SEO, A/B testing, and content management systems, as these will likely come up in conversation.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where you successfully managed product content or resolved inconsistencies. Highlight how your meticulous nature has positively impacted previous projects or roles.
✨Demonstrate Your Team Spirit
This position involves collaboration with various teams, so be ready to discuss how you've worked effectively with others in the past. Share specific instances where your interpersonal skills helped achieve a common goal, especially in fast-paced environments.
✨Prepare Questions About Their Digital Strategy
Show your enthusiasm for the role by preparing thoughtful questions about the company's digital merchandising strategy. Ask about their approach to optimising product pages or how they measure the success of their online campaigns. This demonstrates your genuine interest and proactive mindset.