At a Glance
- Tasks: Engage with customers to help them find the perfect sleep products for their needs.
- Company: Bensons for Beds, a welcoming and inclusive retail environment.
- Benefits: Competitive salary, uncapped commission, up to 50% discount, and health benefits.
- Other info: Flexible hours with opportunities for career growth and personal development.
- Why this job: Make a real impact on customers' sleep wellness while earning great rewards.
- Qualifications: Previous customer-facing experience and strong communication skills.
The predicted salary is between 24000 - 36000 £ per year.
As a Sales Consultant in your local store, your product knowledge and natural ability to engage with customers and advise them on Sleep wellness ™ will help them find the right sleep products for their needs, giving them that perfect night’s sleep every night, with the help of our unique sleepPRO™ technology! We’ll offer you full training and support to do all this and to understand how we get things done in the right way – we want to set you up for success, so you can hit the ground running.
We want our stores to be a place our teams can be proud of, so you and your team will need to get stuck in to help keep the store looking fresh and keeping your store clean and tidy. Our customers come in when they’re free to shop, so evenings, weekends and bank holidays are our peak trade hours. This is where you’ll have the opportunity to experience our fantastic, uncapped commission structure, so it’ll be essential for you to be available to work those hours. We understand that you have a life outside beds, so we’ll ensure that you get the days back you have worked over the weekend – but, there’s also overtime available at times.
We’re looking for Sales Consultants who take pride in great customer service, so you and your customers can rest easy in the knowledge that you’re driven to meet your targets in the best way – by giving them what they need for the best night’s sleep. This will take a ‘can do’ attitude, and the ability to adapt your approach to establish their needs and ensure that your service is the mint on the pillow of their shopping experience.
Ideally, you'll have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.
The cool side of the pillow (our benefits): We know you’ll work hard to contribute your store’s performance, so as well as your base salary and OTE based on your target, there’s no upper limit to what you can earn beyond that. There’s also monthly store bonus potential when your store achieves its target! In addition, we offer:
- Up to 50% discount for all bensons colleagues
- Health and Wellbeing: Medicash - cashback options for Health and Wellbeing services, Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
- Financial: Group Income Protection - for peace of mind if you’re off work long term due to illness, Pension scheme – provided by Legal & General
- Leave: Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you, Enhanced maternity and adoption leave
- Your Career: Learning and development programmes to expand your knowledge and skills, access to internal opportunities to progress your career at Bensons for Beds
- Group Life Assurance - 2x annual salary
- Annual leave: 28 days in year 1, rising each year of service (qualifying periods apply)
Sales Consultant Retail Stores · R6 Essex & Eastern Counties · Chelmsford Store employer: Bensons For Beds
At Bensons for Beds, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your individuality is celebrated. As a Sales Consultant in Chelmsford, you'll benefit from comprehensive training, a generous uncapped commission structure, and a supportive environment that prioritises your well-being and career growth. With flexible working hours, substantial discounts, and a commitment to employee development, we ensure that you not only thrive in your role but also enjoy a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant Retail Stores · R6 Essex & Eastern Counties · Chelmsford Store
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Bensons For Beds, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Bensons For Beds!
We think you need these skills to ace Sales Consultant Retail Stores · R6 Essex & Eastern Counties · Chelmsford Store
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Bensons For Beds, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Bensons For Beds and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Bensons For Beds that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Bensons For Beds
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
