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- Tasks: Support our online product range and enhance customer experience through digital merchandising.
- Company: Join a dynamic team in a leading digital commerce company.
- Benefits: Competitive salary, discounts, health support, and generous holiday allowance.
- Other info: Inclusive workplace welcoming diverse backgrounds and identities.
- Why this job: Make an impact in digital retail while developing your skills in a fast-paced environment.
- Qualifications: Experience in ecommerce or a strong interest in digital merchandising.
The predicted salary is between 30000 - 40000 £ per year.
Join our Digital Commerce team and support the presentation and performance of our online product range. You’ll work closely with Merchandising, Buying, Creative and Store teams to ensure our digital channels showcase the right products, content and promotions to delight customers and drive sales. We’ll provide the training and systems support to help you get up to speed and make an immediate impact.
As part of the role you’ll help keep our product pages and category listings accurate, compelling and commercially optimised. This includes updating product content, imagery and attributes, supporting online merchandising plans, and helping to maintain a clean, consistent digital catalogue that reflects our brand and proposition.
What you’ll be doing day to day:
- Assist with the creation, upload and maintenance of product content including titles, descriptions, specifications, bullet points and metadata to ensure information is accurate and customer friendly.
- Prepare and upload product imagery and assets, ensuring correct formats, cropping and naming conventions are followed.
- Support category merchandising activities: creating and updating category pages, banners and promotional tiles in line with merchandising plans and seasonal campaigns.
- Manage product taxonomy and attribute data, helping to resolve inconsistencies and improve findability across site search and navigation.
- Work with Buying and Inventory teams to ensure online availability, pricing and promotions are reflected correctly on product pages.
- Run regular quality checks and audits of the online catalogue, logging and tracking content issues through to resolution.
- Support A/B tests and content experiments, helping to implement variations and collect performance data to inform optimisation.
- Provide day-to-day operational support for the ecommerce platform, escalating technical or process issues to the appropriate teams.
Key skills and experience we’re looking for:
- Experience in a digital retail, ecommerce or merchandising support role, or strong interest in moving into the area.
- Excellent attention to detail with strong written communication skills and the ability to produce clear, customer-focused product copy.
- Comfortable working with product information systems, spreadsheets and content management systems; ability to learn new tools quickly.
- Organised and methodical, able to manage multiple tasks and competing priorities in a fast-paced environment.
- Basic understanding of SEO and on-page optimisation best practice is desirable.
- Team player with good interpersonal skills, able to collaborate across merchandising, creative and commercial teams.
Personal qualities that will help you thrive:
- Curious and proactive – you spot opportunities to improve content and customer journeys.
- Resilient and adaptable – comfortable with changing priorities and tight campaign deadlines.
- Customer-focused mindset with a commercial awareness of how content impacts conversion and sales.
- Discreet and trustworthy when handling sensitive commercial information.
Reward and benefits:
- Competitive salary with opportunity for performance-related incentives.
- Colleague discount on our products.
- Health and wellbeing support including access to employee assistance services and cashback options where applicable.
- Pension scheme and group income protection.
- Generous holiday allowance with options to buy or sell leave and enhanced family leave policies.
- Learning and development programmes with clear internal progression opportunities.
Inclusion and belonging:
We welcome applications from people of all backgrounds and identities. We’re committed to creating an inclusive workplace where everyone can bring their authentic selves to work and feel valued for the contribution they make. If you’re passionate about digital retail and helping customers find the right products online, we’d love to hear from you.
Digital Merchandise Assistant in Accrington employer: Bensons For Beds
Contact Detail:
Bensons For Beds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Merchandise Assistant in Accrington
✨Tip Number 1
Network like a pro! Reach out to people in the digital retail space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your understanding of digital merchandising. This could be a mock-up of a product page or a mini marketing campaign – anything that showcases your creativity and attention to detail.
✨Tip Number 3
Prepare for interviews by researching the company’s digital presence. Know their products, promotions, and how they engage with customers online. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team and ready to dive into the digital commerce world.
We think you need these skills to ace Digital Merchandise Assistant in Accrington
Some tips for your application 🫡
Show Off Your Attention to Detail: When you're crafting your application, make sure to highlight your attention to detail. We love candidates who can produce clear, customer-focused product copy, so don’t shy away from showcasing any relevant experience or skills that demonstrate this.
Be a Team Player: We’re all about collaboration here at StudySmarter! In your application, mention any experiences where you’ve worked with different teams, like merchandising or creative. It’ll show us you’re ready to jump in and work closely with others.
Get Familiar with Digital Retail: If you have experience in digital retail or ecommerce, flaunt it! If not, express your strong interest in the field. We want to see your passion for online merchandising and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bensons For Beds
✨Know Your Digital Merchandising Basics
Before the interview, brush up on your knowledge of digital merchandising and ecommerce. Understand how product presentation impacts customer experience and sales. Familiarise yourself with key terms like SEO, product taxonomy, and content management systems, as these will likely come up in conversation.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where you successfully managed product content or resolved inconsistencies. Highlight how your meticulous nature has positively impacted previous projects, especially in fast-paced environments.
✨Demonstrate Your Team Spirit
This position involves collaboration with various teams, so be ready to discuss how you've worked effectively with others in the past. Share specific instances where you contributed to team success, particularly in merchandising or creative projects, to show that you're a true team player.
✨Prepare Questions About the Role
Interviews are a two-way street, so think of insightful questions to ask about the Digital Merchandise Assistant role. Inquire about the tools they use for content management or how they measure the success of their online merchandising strategies. This shows your genuine interest and proactive mindset.