At a Glance
- Tasks: Manage patient bookings, deliver outstanding care, and handle admin tasks in a dynamic environment.
- Company: Benson Radiology, a leading medical imaging provider with over 60 years of experience.
- Benefits: Free medical imaging for family, comprehensive training, corporate discounts, and well-being programs.
- Other info: Flexible shifts, recognition programs, and a vibrant workplace culture.
- Why this job: Join a supportive team and make a real difference in patient care while growing your career.
- Qualifications: Exceptional customer service skills, strong communication, and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
About You
You will bring your desire to learn and willingness to change and adapt. This is a challenging role which requires an ongoing commitment to learning throughout your career with us. You will use your exceptional customer service skills to provide a patient centred service to our patients, referrers and other stakeholders. You will have exceptional communication skills and have the ability to liaise with all kinds of stakeholders. You will have the ability to multi-task and have a high level of attention to detail.
About the Role
This role offers variety, with shifts scheduled Monday to Friday between 7:00 AM and 7:30 PM, making this an excellent opportunity for someone who thrives on variety and enjoys being part of a supportive, professional team. Rosters will be completed 4 weeks in advance.
You will be responsible for:
- Manage patient bookings via phone (inbound & outbound)
- Deliver outstanding patient care & service
- Support referrers and medical professionals with queries
- Handle admin, results, billing & reception tasks
- Work flexibly across call centre and reception shifts
Comprehensive Training to Kickstart Your Career
You will be required to travel to our Hampstead Gardens training centre for the first five weeks of your employment to undertake our comprehensive training program. You must be available to commence on 06 July 2026 for training.
About Us
As a practice, Benson Radiology has celebrated over 60 years of providing Medical Imaging services to the South Australian community and remains owned and operated by our Radiologist Partners. We take pride in providing quality expertise in a caring environment, and lead the way in the medical imaging industry, investing heavily in technology so that we are able to provide a full range of diagnostic imaging. Our values of Teamwork, Personal Excellence, Patient Focus and Integrity guide our actions and our thinking. They drive our behaviours and are the foundation of who we are.
Benefits
- Free medical imaging for family members
- Comprehensive paid training to set you up for success
- Variety in your role – call centre and clinic-based work
- Supportive, team-focused environment where your contribution matters
- Opportunities to grow your career in healthcare administration
- Corporate discounts from over 100 retailers
- Health insurance discounts for you and your family
- Access to well-being programs and expert counselling support for you and your family
- Meet our team with covering, multiple clinic locations across the region
- Recognition program to celebrate your service and commitment
- Uniform allowance, outstanding tearoom supplies, social events, and an unforgettable Christmas party
As an equal opportunity employer, we are committed to building a diverse and inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, individuals of all ages, cultural backgrounds, gender identities, and expressions, as well as LGBTIQA+ individuals. We strive to create a supportive environment where everyone is valued and can thrive.
Medical Receptionist Ashford employer: Benson Radiology
Benson Radiology is an exceptional employer that prioritises a supportive and inclusive work culture, offering comprehensive training and career growth opportunities in healthcare administration. With a commitment to patient care and teamwork, employees enjoy a variety of roles, corporate discounts, and well-being programs, all while being part of a dedicated team that values each contribution. Located in Ashford, this role provides a unique chance to thrive in a dynamic environment with flexible scheduling and a focus on personal excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Benson Radiology. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your exceptional communication abilities. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Show off your multi-tasking skills! During the interview, be ready to share examples of how you've successfully managed multiple tasks at once. This will highlight your ability to thrive in a busy environment like the one at Benson Radiology.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re keen to join our supportive, professional team.
We think you need these skills to ace Medical Receptionist Ashford
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your exceptional customer service skills in your application. We want to see how you can provide a patient-centred service, so share any relevant experiences that demonstrate your ability to connect with people.
Tailor Your Application:Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect the specific requirements of the Medical Receptionist role. Mention your adaptability and willingness to learn, as these are key traits we value at StudySmarter.
Be Detail-Oriented:Attention to detail is crucial in this role. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their information clearly and accurately.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Benson Radiology
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Medical Receptionist. Familiarise yourself with patient booking systems and the importance of exceptional customer service. This will help you demonstrate your commitment to providing a patient-centred service.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will highlight your ability to handle queries from patients and medical professionals.
✨Demonstrate Your Adaptability
This position requires a willingness to learn and adapt. Be ready to discuss times when you've successfully managed change or taken on new challenges. Showing that you're flexible and open to ongoing learning will resonate well with the interviewers.
✨Prepare for Multi-tasking Scenarios
Given the variety of tasks you'll be handling, think of examples where you've successfully multi-tasked in previous jobs. You might even want to practice answering questions while managing multiple scenarios to show you can thrive under pressure.
