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- Tasks: Manage service desk operations and support the Services Team.
- Company: Bennie Group, a friendly and dog-friendly workplace in Milton Keynes.
- Benefits: Competitive pay, development opportunities, and a fun office vibe.
- Other info: Great opportunity for career growth in a collaborative setting.
- Why this job: Join a supportive team and enhance your skills in a dynamic environment.
- Qualifications: Strong communication and organisational skills; ERP knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Bennie Group in Milton Keynes is seeking a Service Administrator to support the Services Team. The role involves managing service desk operations, ensuring timely administration, and liaising with field engineers.
The ideal candidate will have strong communication and organisational skills, with knowledge of ERP systems being advantageous.
The company offers competitive remuneration, development opportunities, and a friendly dog-friendly office environment.
Service Desk Coordinator employer: Bennie Group
Contact Detail:
Bennie Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Coordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bennie Group on LinkedIn. A friendly chat can give us insider info and might just get our foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to service desk operations. We should also think about how our organisational skills can shine through in real-life scenarios.
✨Tip Number 3
Show off our communication skills! During interviews, let’s be clear and concise, and don’t forget to ask insightful questions about the team and the role. It shows we’re genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our relevant experience with ERP systems and service desk management.
We think you need these skills to ace Service Desk Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and organisational skills, as these are key for the Service Desk Coordinator role. We want to see how your experience aligns with managing service desk operations and liaising with field engineers.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Bennie Group. Mention any relevant experience with ERP systems and how you can contribute to our friendly, dog-friendly office environment.
Showcase Your Skills: In your application, don’t forget to highlight any specific skills or experiences that relate to service desk operations. We love seeing candidates who can demonstrate their ability to manage tasks efficiently and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bennie Group
✨Know Your Service Desk Operations
Make sure you understand the ins and outs of service desk operations. Brush up on common issues that arise and how to resolve them, as well as the tools typically used in the industry. This will show your potential employer that you're not just familiar with the role but genuinely interested in making a positive impact.
✨Show Off Your Communication Skills
Since this role involves liaising with field engineers and managing service requests, practice articulating your thoughts clearly and concisely. Prepare examples from your past experiences where effective communication made a difference. This will help demonstrate your ability to connect with team members and clients alike.
✨Get Familiar with ERP Systems
If you have experience with ERP systems, be ready to discuss it! If not, do a bit of research on popular ERP software and their functionalities. Being able to talk about how these systems can streamline service desk operations will definitely give you an edge in the interview.
✨Embrace the Company Culture
Bennie Group values a friendly, dog-friendly office environment, so don’t hesitate to express your enthusiasm for such a culture. Share any relevant experiences that highlight your adaptability and teamwork skills. This will help you connect with the interviewers on a personal level and show that you’d fit right in!