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- Tasks: Manage service desk operations and support the Services Team.
- Company: Bennie Group, a friendly and dog-friendly workplace in Milton Keynes.
- Benefits: Competitive pay, development opportunities, and a fun office vibe.
- Other info: Great opportunity for career growth in a collaborative setting.
- Why this job: Join a supportive team and enhance your skills in a dynamic environment.
- Qualifications: Strong communication and organisational skills; ERP knowledge is a plus.
The predicted salary is between 25000 - 32000 £ per year.
Bennie Group in Milton Keynes is seeking a Service Administrator to support the Services Team. The role involves managing service desk operations, ensuring timely administration, and liaising with field engineers.
The ideal candidate will have strong communication and organisational skills, with knowledge of ERP systems being advantageous.
The company offers competitive remuneration, development opportunities, and a friendly dog-friendly office environment.
Service Desk Coordinator in Milton Keynes employer: Bennie Group
Contact Detail:
Bennie Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Coordinator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bennie Group on LinkedIn. A friendly chat can give us insider info and might just get our foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to service desk operations. We should also think about how our organisational skills can shine through in real-life scenarios.
✨Tip Number 3
Show off our communication skills! During interviews, we can demonstrate how we effectively liaise with teams and manage tasks. Remember, it’s all about making a great impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up.
We think you need these skills to ace Service Desk Coordinator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and organisational skills, as these are key for the Service Desk Coordinator role. We want to see how your experience aligns with managing service desk operations and liaising with teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Services Team at Bennie Group. Mention any relevant experience with ERP systems if you have it, and don’t forget to show your enthusiasm for the role.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your skills and experiences are easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bennie Group
✨Know Your Service Desk Operations
Familiarise yourself with common service desk operations and best practices. Be ready to discuss how you would manage ticketing systems and ensure timely responses, as this will show your understanding of the role.
✨Brush Up on ERP Systems
If you have experience with ERP systems, be prepared to share specific examples of how you've used them in previous roles. If not, do a bit of research on popular ERP systems and their functionalities to demonstrate your willingness to learn.
✨Show Off Your Communication Skills
Since the role involves liaising with field engineers, practice articulating your thoughts clearly and concisely. Think of scenarios where effective communication made a difference in your past experiences, and be ready to share those stories.
✨Emphasise Your Organisational Skills
Prepare to discuss how you prioritise tasks and manage your time effectively. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers when asked about past experiences related to organisation.