Service Desk Lead: Equipment Maintenance & Dispatch in Grantham

Service Desk Lead: Equipment Maintenance & Dispatch in Grantham

Grantham Full-Time 37000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate service and repairs for material handling equipment while ensuring top-notch customer support.
  • Company: Join the expanding Bennie Group in a dynamic new Grantham branch.
  • Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
  • Other info: Exciting opportunity to shape processes as the branch grows.
  • Why this job: Be at the forefront of service excellence and make a real difference for customers.
  • Qualifications: Strong organisational skills and experience in customer service or equipment maintenance.

The predicted salary is between 37000 - 40000 Β£ per year.

Bennie Group is expanding with a new Grantham branch and invites applications for a Service Controller.

The role focuses on coordinating service, repair and breakdown work for our material handling equipment customers, working closely with customers, engineers and internal teams to deliver high standards of service.

The successful candidate will manage inquiries, schedule engineers, assist with quotes and invoicing, and help drive service process improvements as the arm grows.

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Service Desk Lead: Equipment Maintenance & Dispatch in Grantham employer: Bennie Group

Bennie Haulage is an excellent employer that values its employees by fostering a supportive work culture and offering flexible working arrangements. With a strong emphasis on professional development, team collaboration, and safety compliance, employees are encouraged to grow their skills in a dynamic environment while contributing to the efficient movement of goods across the UK.

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Contact Details:

Bennie Group Recruitment Team

We think you need these skills to ace Service Desk Lead: Equipment Maintenance & Dispatch in Grantham

Coordination Skills
Customer Service
Scheduling
Invoicing
Quote Management
Service Process Improvement
Communication Skills