At a Glance
- Tasks: Commission, maintain, and service equipment and plant machinery in the field.
- Company: Join Eastern Forklift Trucks, a leading MHE provider with over 13 years of experience.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal development and career growth.
- Why this job: Make a real impact in a fast-paced industry while developing your skills.
- Qualifications: NVQ in Mechanical Engineering or equivalent, with knowledge of forklift trucks.
The predicted salary is between 30000 - 40000 £ per year.
Hours: Monday to Friday 40 hours per week
Posted Date: November
How to apply: If you are interested in any of our positions, please apply by sending us an email with your CV and covering letter.
Company Summary: Eastern Forklift Trucks are a highly experienced Materials Handling Equipment (MHE) company, with over 13 years of experience delivering forklift solutions across Suffolk, Cambridgeshire and Norfolk. Eastern has been acquired by Bennie Equipment Ltd, an award winning and leading MHE provider in the Midlands that share core values on raising standards within the industry and delivering the same great customer service to all. Bennie Equipment is part of The Bennie Group (BENNIE), a family run business with over nine decades of history operating in a range of industry sectors.
Job Role/Description: Eastern Forklift Trucks are looking for experienced Field Service Engineers to join our fast paced and growing equipment solutions business based in the East of England. Equipped with modern, fully fitted service vehicles and equipment, the role will be responsible for the commissioning, maintenance and servicing of equipment and plant machinery in the field.
Responsibilities:
- Responsible for commissioning, maintenance and servicing of equipment and plant machinery.
- Repair, maintain, and service forklift trucks.
- Repair or replace faulty parts.
- Report to Service Co-ordinator for scheduled work.
- Maintain and develop relationships with Customers.
- Follow Service Team procedures.
- Adhere to site Health & Safety requirements.
- Follow and maintain Eastern Forklift Trucks company, business and team objectives.
- Pursue personal development of skills and knowledge necessary for effective performance of the role and attend training courses as required.
- Adhere to the companies Quality and Compliance responsibilities, and policies and procedures.
- Adhere to Health & Safety responsibilities and procedures.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Qualifications:
- NVQ in Mechanical Engineering (or equivalent).
- Knowledge of Forklift trucks.
- Analytical with an eye for detail.
- Excellent communications skills.
- Professional and strong interpersonal skills.
- Able to work to tight deadlines.
- Flexible and willing to contribute by helping others.
- Courteous, friendly and tactful.
- Experience in materials handling industry or similar.
- Good working knowledge of PDA and Protean.
- Knowledge of mechanical machinery.
Personal Qualities:
- Personable.
- Problem Solving.
- Good Customer Service.
- Presentable.
Field Service Engineer – Great Yarmouth employer: Bennie Group
Bennie Haulage is an excellent employer that values its employees by fostering a supportive work culture and offering flexible working arrangements. With a strong emphasis on professional development, team collaboration, and safety compliance, employees are encouraged to grow their skills in a dynamic environment while contributing to the efficient movement of goods across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer – Great Yarmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the materials handling industry or related fields. You never know who might have a lead on a Field Service Engineer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Eastern Forklift Trucks and Bennie Equipment Ltd. Understand their values and services, so you can show how you align with their mission during your chat.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss specific examples of how you've tackled challenges in previous roles, especially those related to mechanical engineering or customer service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Eastern Forklift Trucks.
We think you need these skills to ace Field Service Engineer – Great Yarmouth
Some tips for your application 🫡
Craft a Stellar CV:Your CV is your first impression, so make it count! Highlight your relevant experience in mechanical engineering and any specific skills related to forklift trucks. Keep it clear and concise, and don’t forget to tailor it to the Field Service Engineer role.
Write a Compelling Cover Letter:This is your chance to show us your personality! Explain why you’re passionate about the role and how your background makes you a great fit for our team. Be sure to mention your problem-solving skills and customer service experience, as these are key for us.
Follow Instructions Carefully:Make sure you send your application via email as specified in the job description. Double-check that you’ve included both your CV and cover letter. Attention to detail is crucial in this role, so let’s see that reflected in your application!
Show Enthusiasm for the Company:Do a bit of research on Eastern Forklift Trucks and Bennie Equipment. Mention what excites you about working with us in your cover letter. We love candidates who share our values and are eager to contribute to our mission of delivering top-notch service!
How to prepare for a job interview at Bennie Group
✨Know Your Stuff
Make sure you brush up on your knowledge of forklift trucks and mechanical engineering. Be ready to discuss your experience with commissioning, maintenance, and servicing equipment. This will show that you’re not just a good fit for the role but also genuinely interested in the field.
✨Show Off Your Communication Skills
As a Field Service Engineer, you'll need to maintain relationships with customers. Prepare examples of how you've effectively communicated in past roles, especially when solving problems or addressing customer concerns. This will highlight your interpersonal skills and professionalism.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios during the interview. Think about common issues you’ve faced in the field and how you resolved them. This will demonstrate your analytical skills and ability to work under pressure, which are crucial for this role.
✨Emphasise Your Flexibility
The job requires adaptability and a willingness to help others. Share instances where you’ve gone above and beyond or adapted to changing circumstances. This will show that you’re a team player who aligns with the company’s values and objectives.
