Service Desk Coordinator: Customer Care & Scheduling in Bury St Edmunds

Service Desk Coordinator: Customer Care & Scheduling in Bury St Edmunds

Bury St Edmunds Full-Time Remote
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Bennie Group is seeking a Service Controller to support the service team for customers in the materials handling sector. You will be the first point of contact for service, repair, or breakdown requests and coordinate daily desk activity using Protean ERP.

This role suits a highly organised, customer-focused communicator with experience in ERP/CRM systems and Microsoft 365. The position offers Monday–Friday hours in a growing branch with development opportunities and staff benefits.

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Service Desk Coordinator: Customer Care & Scheduling in Bury St Edmunds employer: Bennie Group

Radnes is an exceptional employer that prioritises employee development and teamwork within a supportive family business environment. Located in Croydon, we offer competitive salaries, generous overtime incentives, and a commitment to continuous professional growth, ensuring that our Field Service Engineers thrive both personally and professionally. With a focus on delivering outstanding customer service and a strong sense of community, Radnes provides a rewarding workplace where your contributions truly matter.

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Contact Details:

Bennie Group Recruitment Team