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For Companies At a Glance
- Tasks: Commission, maintain, and service equipment and plant machinery, including forklift trucks.
- Company: Join Bennie Group, a family-oriented company with a commitment to employee development.
- Benefits: Competitive salary, on-site gym, and the chance to bring your dog to work.
- Other info: Enjoy a friendly team atmosphere and opportunities for personal growth.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: NVQ in Mechanical Engineering or equivalent, with strong communication and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Responsible for commissioning, maintenance and servicing of equipment and plant machinery.
- Repair, maintain, and service forklift trucks.
- Repair or replace faulty parts.
- Report to Service Co-ordinator for scheduled work.
- Maintain and develop relationships with Customers.
- Follow Service Team procedures.
- Adhere to site Health & Safety requirements.
- Follow and maintain Bennie Equipment and The Bennie Group (TBG) companies, business and team objectives.
- Pursue personal development of skills and knowledge necessary for effective performance of the role and attend training courses as required.
- Adhere to TBG companies Quality and Compliance responsibilities, and policies and procedures.
- Adhere to Health & Safety responsibilities and procedures.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Qualifications
- NVQ in Mechanical Engineering (or equivalent).
- Knowledge of Forklift trucks.
- Analytical with an eye for detail.
- Excellent communications skills.
- Professional and strong interpersonal skills.
- Able to work to tight deadlines.
- Flexible and willing to contribute by helping others.
- Courteous, friendly and tactful.
- Experience in materials handling industry or similar.
- Good working knowledge of PDA and Protean.
- Knowledge of mechanical machinery.
Personal Qualities
- Personable.
- Problem Solving.
- Good Customer Service.
- Presentable.
- Able to work as part of a team.
What We Offer
- Remuneration: We offer a competitive salary.
- Development: We are committed to investing in our people, so we invest in you. Development is in your hands and we want to enable this so your progression at Bennie is only limited by what you want to achieve.
- Wellbeing: On-site small gym.
- Pets: Office based employees are invited to bring their well-behaved dogs into the office.
- Finally, our long-standing family tradition, of giving staff a Christmas turkey.
Field Service Engineer – Bury St Edmunds employer: Bennie Group
Contact Detail:
Bennie Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bennie Equipment and The Bennie Group. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge, especially about forklift trucks and mechanical engineering. We want you to show off your skills and how you can solve problems on the job!
✨Tip Number 3
Show your personality! During interviews, let your friendly and personable side shine through. Remember, they’re looking for someone who fits in with the team, so be yourself and showcase your customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Bennie.
We think you need these skills to ace Field Service Engineer – Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with mechanical engineering and any specific knowledge of forklift trucks. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your problem-solving skills and customer service experience, as these are key for us.
Show Off Your Qualifications: Don’t forget to mention your NVQ in Mechanical Engineering or any equivalent qualifications. We love seeing candidates who are committed to their professional development, so if you've attended any relevant training courses, make sure to include that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Bennie Group
✨Know Your Stuff
Make sure you brush up on your knowledge of mechanical engineering and forklift trucks. Be ready to discuss your experience with commissioning, maintenance, and servicing of equipment. This will show that you’re not just a good fit for the role but also genuinely interested in it.
✨Show Off Your People Skills
Since this role involves maintaining relationships with customers, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your interpersonal skills and how you’ve worked effectively as part of a team.
✨Safety First!
Familiarise yourself with health and safety procedures relevant to the field service industry. Be ready to discuss how you’ve adhered to safety protocols in previous roles, as this is crucial for the position.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s objectives and training opportunities. This shows that you’re keen on personal development and want to contribute positively to the team at Bennie.