At a Glance
- Tasks: Lead daily operations, manage staff, and drive sales in our Cannock branch.
- Company: Join a dynamic automotive company focused on customer satisfaction and team success.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Enjoy a Monday to Friday schedule with alternate Saturdays, fostering work-life balance.
- Why this job: Make an impact by leading a team and enhancing customer experiences in the automotive industry.
- Qualifications: Experience in management within the motor trade and strong leadership skills.
The predicted salary is between 30000 - 34000 £ per year.
As a Branch Manager you will be responsible for the day-to-day operations of our branch in Cannock, including managing staff, achieving sales targets, ensuring excellent customer service, and maintaining operational efficiency. This role is perfect for someone with a strong background in automotive parts or aftersales, excellent leadership skills, and a commercial mindset.
Hours of work: Monday to Friday 8am – 5.30pm and alternate Saturdays’ 8.30am – 1pm
Key Responsibilities
- Lead and manage all branch operations, including sales, customer service, warehouse and logistics
- Drive branch performance to meet or exceed sales, profit and service targets
- Develop and maintain strong relationships with trade and retail customers
- Oversee stock control, purchasing and inventory accuracy
- Manage, motivate and develop a team of staff including sales advisors, warehouse operatives and drivers
- Ensure high levels of customer satisfaction and deal with escalated queries or complaints professionally
- Monitor and analyse branch KPIs, reporting performance to senior management
- Ensure all operational and health & safety procedures are followed
- Support marketing and local business development activities
- Recruit, train, and retain high‑performing staff
Requirements
- Proven experience in a management or supervisory role in the motor trade
- Strong understanding of automotive parts, operations or aftersales
- Excellent leadership, communication and customer service skills
- Commercial acumen and a results-driven approach
- Good organisational and time-management abilities
- Punctual, reliable and trustworthy
- IT literate, with experience using stock and sales systems
Branch Manager in Cannock employer: Bennetts Car Parts
As a leading employer in the automotive sector, our Cannock branch offers a dynamic work environment where you can thrive as a Branch Manager. We prioritise employee development through comprehensive training programmes and encourage a culture of teamwork and innovation, ensuring that every team member feels valued and empowered. With competitive benefits and a commitment to maintaining high standards of customer service, we provide a rewarding career path for those looking to make a significant impact in the industry.