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- Tasks: Lead a hospitality team to deliver exceptional food and service experiences.
- Company: Join Bennett Hay, known for outstanding guest service in London.
- Benefits: Enjoy competitive pay, overtime, free lunch, and career development opportunities.
- Why this job: Make a real impact in a dynamic environment with a supportive team.
- Qualifications: Previous hospitality experience and strong customer service skills required.
- Other info: Immediate start available; work Monday to Friday with alternating shifts.
The predicted salary is between 30000 - 40000 £ per year.
Location: City of London (near Moorgate / Liverpool Street)
Salary: £35,360 per annum
Contract Type: Full-time
Working Hours: 40 hours per week
Working Days: Monday to Friday (alternating shift patterns)
Shift Pattern: This role follows an alternating weekly rota:
- Week A: 8-hour shifts (Mon–Fri)
- Week B: 10-hour shifts (Mon–Thu)
Holiday Entitlement: 20 days pro rata (holiday year April – March)
About the Role: We are looking for a hands‑on Hospitality Supervisor (Hospitality Team Leader) to join a professional contract catering environment in the City. You’ll lead a small hospitality team and take pride in delivering a consistently high standard of food and service. This is a client‑facing role where attention to detail, strong communication, and a warm, welcoming approach are essential.
Key Responsibilities:
- Lead, organise and motivate a small hospitality team to deliver exceptional service
- Maintain high standards of presentation, set‑up and service across daily hospitality and events
- Ensure a friendly, professional, and reliable experience for customers and colleagues
- Communicate clearly with stakeholders and support smooth day‑to‑day operations
- Follow Bennett Hay statutory health, hygiene and safety, and quality standards at all times
- Ensure compliance with COSHH and HACCP requirements and safe working practices
- Act as a role model on standards, service behaviour, and team engagement
What We’re Looking For:
- Previous hospitality experience (contract catering hospitality experience is beneficial)
- Strong customer service skills and a genuine passion for food and service
- Confident communicator with the ability to coordinate and lead a small team
- High level of spoken English
- Excellent eye for detail and high personal standards
- Friendly, welcoming, dependable and professional attitude
Benefits:
- Overtime paid at time and a half
- Lunch provided on site
- Access to Bennett Hay standard company benefits
- Supportive team environment and opportunities to develop
Start Date: Immediate
About Bennett Hay: At Bennett Hay, we are known for delivering exceptional guest service and creating memorable experiences across London. Our personalised approach ensures every detail is perfect for our clients and their guests. As proud recipients of the Investors in People Gold accreditation, we are committed to the wellbeing and professional growth of our colleagues.
Hospitality Supervisor – Monday to Friday | Liverpool Street Area employer: Bennett Hay Ltd
Contact Detail:
Bennett Hay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor – Monday to Friday | Liverpool Street Area
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at Bennett Hay. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by practising common questions related to hospitality. Think about how you’d lead a team or handle a tricky customer situation. We want you to shine and show off your passion for food and service!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look professional and approachable when you meet potential employers. It’s all about showing that warm, welcoming attitude right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic team at Bennett Hay.
We think you need these skills to ace Hospitality Supervisor – Monday to Friday | Liverpool Street Area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Hospitality Supervisor role. Highlight your previous hospitality experience and any leadership roles you've had, as we love to see how you can lead a team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share your passion for food and service, and explain why you want to join our team at Bennett Hay. A personal touch goes a long way in making your application stand out.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and colleagues, make sure your written application showcases your strong communication skills. Use clear and friendly language to reflect the warm approach we value.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bennett Hay Ltd
✨Know Your Hospitality Basics
Brush up on your hospitality knowledge, especially around food service and customer care. Be ready to discuss your previous experiences in similar roles and how you’ve maintained high standards of service.
✨Show Off Your Leadership Skills
Since this role involves leading a small team, think of examples where you've successfully motivated or organised a group. Share specific instances that highlight your ability to communicate clearly and foster a positive team environment.
✨Demonstrate Attention to Detail
Prepare to talk about how you ensure high standards in presentation and service. You might want to mention any systems or processes you’ve implemented to maintain quality, as this will resonate well with their focus on detail.
✨Be Warm and Approachable
This role requires a friendly and professional attitude. Practice conveying warmth in your responses and body language during the interview. Remember, they’re looking for someone who can create a welcoming atmosphere for both customers and colleagues.