Hospitality Assistant – Monday to Friday | Liverpool Street Area
Hospitality Assistant – Monday to Friday | Liverpool Street Area

Hospitality Assistant – Monday to Friday | Liverpool Street Area

Liverpool Full-Time 31408 - 31408 £ / year (est.) No home office possible
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Bennett Hay Ltd

At a Glance

  • Tasks: Deliver high-end hospitality services for meetings and events in a prestigious law firm.
  • Company: Join Bennett Hay, known for exceptional guest service and a supportive team environment.
  • Benefits: Enjoy competitive salary, overtime pay, free lunch, and opportunities for professional development.
  • Why this job: Be part of a dynamic team creating memorable experiences in a vibrant city setting.
  • Qualifications: Previous hospitality experience and strong customer service skills are essential.
  • Other info: Immediate start available with a rotating shift pattern for work-life balance.

The predicted salary is between 31408 - 31408 £ per year.

Location: City of London (near Moorgate / Liverpool Street)

Salary: £31,408 per annum

Contract Type: Full-time

Working Hours: 40 hours per week

Working Days: Monday to Friday (rotating weeks)

Shift Pattern: This role follows a rotating weekly rota:

  • Week A: 4 x 10-hour shifts (Friday is a non-working day)
  • Week B: 5 x 8-hour shifts

Holiday Entitlement: 20 days pro rata (holiday year April – March)

About the Role: We are looking for a Hospitality Assistant to join our hospitality team within a prestigious City law firm. You will support the delivery of a high-end, 5-star meeting and events service, including beverages, sandwiches, buffets and fine dining. This is a customer-facing role where attention to detail, professionalism, and a friendly, enthusiastic approach are essential. You will also support occasional evening events when required.

Key Responsibilities:

  • Service meeting rooms to a consistently high standard, including set-up, service and clear-down
  • Deliver hospitality including beverages, sandwiches, buffets and fine dining service
  • Support occasional evening events as required
  • Maintain excellent presentation standards in all meeting and hospitality areas
  • Engage professionally with customers, ensuring a welcoming and proactive service style
  • Work closely with colleagues to ensure smooth daily operations and service delivery
  • Follow Bennett Hay statutory health, hygiene and safety, and quality standards at all times

What We’re Looking For:

  • Previous hospitality experience (contract catering hospitality experience is beneficial)
  • Strong customer service skills and a genuine desire to deliver a premium service
  • High level of spoken English
  • A friendly, enthusiastic team player who enjoys working in a customer-facing environment
  • Excellent attention to detail and pride in maintaining high standards
  • Reliable, professional, and able to remain calm in a busy environment

Benefits:

  • Overtime paid at time and a half
  • Lunch provided on site
  • Access to Bennett Hay standard company benefits
  • Supportive team environment with opportunities to learn and develop

Start Date: Immediate

About Bennett Hay: At Bennett Hay, we are known for delivering exceptional guest service and creating memorable experiences across London. Our personalised approach ensures every detail is perfect for our clients and their guests. As proud recipients of the Investors in People Gold accreditation, we are committed to the wellbeing and professional growth of our colleagues.

Hospitality Assistant – Monday to Friday | Liverpool Street Area employer: Bennett Hay Ltd

Bennett Hay is an exceptional employer located in the vibrant City of London, offering a supportive team environment where hospitality professionals can thrive. With a commitment to employee wellbeing and growth, we provide opportunities for learning and development alongside competitive benefits such as overtime pay and complimentary lunches. Join us to be part of a prestigious law firm’s hospitality team, delivering high-end service in a dynamic and rewarding setting.
Bennett Hay Ltd

Contact Detail:

Bennett Hay Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Assistant – Monday to Friday | Liverpool Street Area

Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances in the hospitality industry. You never know who might have a lead on a role or can put in a good word for you.

Tip Number 2

Practice your pitch! When you get the chance to meet potential employers or recruiters, be ready to talk about your experience and why you're the perfect fit for the Hospitality Assistant role. Keep it friendly and enthusiastic!

Tip Number 3

Show up at events! Attend hospitality fairs or networking events in your area. It's a great way to meet people in the industry and learn more about what they’re looking for in candidates.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!

We think you need these skills to ace Hospitality Assistant – Monday to Friday | Liverpool Street Area

Customer Service Skills
Attention to Detail
Professionalism
Teamwork
Communication Skills
Hospitality Experience
Ability to Work in a Busy Environment
High Level of Spoken English
Reliability
Proactive Service Style
Event Support
Presentation Standards
Health and Safety Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Hospitality Assistant role. Highlight any previous hospitality experience and customer service skills, as these are key for us.

Craft a Personal Cover Letter: Write a cover letter that shows your enthusiasm for the role and the company. Let us know why you want to join our team and how you can contribute to delivering that 5-star service we pride ourselves on.

Show Off Your Attention to Detail: In your application, give examples of how you've maintained high standards in previous roles. We love candidates who take pride in their work and can keep things running smoothly, especially in a busy environment.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Bennett Hay Ltd

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Hospitality Assistant. Familiarise yourself with the key tasks like setting up meeting rooms and delivering high-end service. This will help you demonstrate your knowledge and enthusiasm for the role.

Showcase Your Customer Service Skills

Since this role is all about providing a premium service, be ready to share examples of how you've excelled in customer-facing positions. Think of specific situations where you went above and beyond to ensure customer satisfaction, as this will highlight your suitability for the job.

Dress to Impress

Given that you'll be working in a prestigious law firm, it's essential to present yourself professionally. Choose smart attire that reflects the high standards expected in the hospitality industry. First impressions matter, so make sure you look polished and ready to represent the company.

Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions about the team, the work environment, and the company's approach to hospitality. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Hospitality Assistant – Monday to Friday | Liverpool Street Area
Bennett Hay Ltd
Location: Liverpool
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