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- Tasks: Deliver exceptional hospitality service in a fast-paced environment at a prestigious law firm.
- Company: Join Bennett Hay, known for creating memorable experiences and exceptional guest service.
- Benefits: Enjoy a competitive salary, complimentary lunch, and 20 days holiday per year.
- Other info: Flexible working hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a friendly team and make a real impact on guest experiences.
- Qualifications: Previous hospitality experience is a plus, but training will be provided.
The predicted salary is between 28808 - 28808 £ per year.
Location: Near Liverpool Street Station, London
Salary: £28,808 per annum (London Living Wage)
Contract Type: Full-time
Working Hours: 40 hours per week
Working Days: Monday to Friday (rotating pattern)
Shift Pattern: Rotating weeks – 4 x 10-hour days (Friday non-working day) & 5 x 8-hour days
Holiday Entitlement: 20 days per annum (pro rata, April – March)
About the Role
We are looking for a friendly and enthusiastic Hospitality Assistant to join our on-site hospitality team at a prestigious City law firm. You’ll be part of a dedicated team delivering high-quality service in a professional and welcoming environment. This role offers variety, working across meeting rooms, events, and client hospitality areas to ensure a seamless and memorable experience for all guests. If you’re passionate about people, attentive to detail, and enjoy working in a fast-paced hospitality setting, we’d love to hear from you.
Key Responsibilities
- Delivering exceptional hospitality service across meeting rooms, including serving beverages, sandwiches, buffets, and fine dining
- Supporting occasional evening events and ensuring a 5-star service at all times
- Maintaining tea point areas and restocking vending machines
- Ensuring presentation standards are consistently high and service areas remain immaculate
- Working collaboratively with colleagues to provide a friendly and professional service
- Demonstrating flexibility and a positive attitude to meet client and team needs
What We’re Looking For
- Previous hospitality experience is beneficial, but full training will be provided
- Excellent customer service skills and confident spoken English
- A positive, can-do attitude with a genuine desire to deliver great guest experiences
- Strong attention to detail and pride in presentation
- Ability to work effectively as part of a team and adapt to a changing schedule
Benefits
- Competitive salary in line with the London Living Wage (£28,808)
- Overtime paid at time and a half
- Complimentary lunch provided on site
- 20 days holiday (pro rata, April – March)
- Supportive and friendly team environment
- Opportunities to develop and grow within a leading hospitality company
Start Date: Immediate
About Bennett Hay
At Bennett Hay, we are known for delivering exceptional guest service and creating memorable experiences across London. Our personalised approach ensures every detail is perfect for our clients and their guests. As proud recipients of the Investors in People Gold accreditation, we are committed to the wellbeing and professional growth of our colleagues. If you’re passionate about customer service and looking to join a supportive and friendly team, we’d love to hear from you!
Please do not call our Head Office for vacancy-related questions, as our HR Recruitment team is not always on site and prefer emails.
Hospitality Assistant – Liverpool Street Station Area | Monday to Friday employer: Bennett Hay Ltd
Contact Detail:
Bennett Hay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant – Liverpool Street Station Area | Monday to Friday
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Bennett Hay. Check out their website and social media to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how your previous experiences can contribute to delivering that 5-star service they’re after.
✨Tip Number 3
Dress to impress! Since you’ll be working in a professional environment, make sure you look the part for your interview. A smart outfit not only shows respect but also boosts your confidence when meeting potential colleagues.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Assistant – Liverpool Street Station Area | Monday to Friday
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm for hospitality and how you connect with people. A friendly tone can make a big difference.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. Even if it’s not directly related, show us how your skills can translate into delivering exceptional service.
Be Detail-Oriented: Attention to detail is key in our line of work. In your application, mention specific examples where you’ve demonstrated this skill, whether it’s in presentation or service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bennett Hay Ltd
✨Know the Company
Before your interview, take some time to research Bennett Hay. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional hospitality, be prepared to share specific examples from your past experiences where you provided outstanding customer service. Think of situations where you went above and beyond to ensure a great experience for guests.
✨Demonstrate Team Spirit
This position requires working collaboratively with colleagues, so be ready to discuss how you’ve successfully worked in a team before. Highlight your ability to adapt to changing schedules and your positive attitude towards teamwork, as these traits are crucial for success in this role.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and serious about the role, plus it helps you determine if it’s the right fit for you.