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- Tasks: Lead a dynamic café team, ensuring smooth service and excellent customer care.
- Company: Join a prestigious café near Bank Station in London, known for its vibrant atmosphere.
- Benefits: Enjoy a competitive salary, health cash plan, and opportunities for professional growth.
- Why this job: Perfect for those who thrive in fast-paced environments and love leading teams.
- Qualifications: 2-4 years of experience in a similar role; strong leadership and communication skills required.
- Other info: Full-time role with Monday to Friday shifts; start date is 15 August 2025.
The predicted salary is between 33280 - 41600 £ per year.
Job Title:Café Supervisor
Location:Near Bank Station, London
Salary:£16 per hour
Contract Type:Full-time
Working Hours:40 hours per week
Working Days:Monday to Friday
Shift Pattern:Between 07:30 and 18:00 (8 hours per day)
Holiday Entitlement:20 days plus Bank Holidays
About the Role
We are looking for a motivated and experienced Café Supervisor to lead the front-of-house team at one of our prestigious London locations. This role is ideal for someone who thrives in a fast-paced café environment, enjoys leading a team, and takes pride in delivering excellent customer service. As a Café Supervisor, you will oversee daily operations, ensure smooth service delivery, and act as a key link between the front-of-house and kitchen teams.
Key Responsibilities
- Supervise the café’s front-of-house service team
- Oversee service setup and close-down procedures
- Liaise with the kitchen regarding food requirements and service coordination
- Lead and motivate colleagues throughout service, setting a positive example
- Maintain high levels of customer care and respond positively to guest requests
- Promote and apply upselling techniques to maximise sales opportunities
- Manage daily food and non-food ordering procedures and maintain stock levels
- Operate tills, process payments, and handle customer transactions accurately
- Ensure cleanliness and hygiene in all service areas before, during, and after shifts
- Maintain professional displays, counters, and seating areas
- Assist with weekly rota planning for front-of-house staff
- Comply with company policies, health and safety regulations, and food safety standards
What We’re Looking For
Experience:2–4 years in a similar role, preferably within a café or hospitality environment
Skills & Attributes:
- Strong leadership and communication skills
- A customer-focused, “can-do” attitude
- Ability to multitask and work under pressure
- Knowledge of food safety and hygiene practices
- Organised, reliable, and detail-oriented
- Qualifications:
- Food hygiene certification (preferred but not essential)Benefits
- Pension and life assurance
- Health cash plan for you and your dependents
- Cycle to work scheme
- Opportunities for professional growth
- Friendly work environment with a strong sense of community
- Holiday Purchase Scheme
Start Date:15 August 2025
Pleasedo not call our Head Officefor vacancy-related questions, as our HR Recruitment team is not always on site and prefer emails.
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Cafe Café Supervisor – Bank/Moorgate | Monday to Friday employer: Bennett Hay Ltd
Contact Detail:
Bennett Hay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Café Supervisor – Bank/Moorgate | Monday to Friday
✨Tip Number 1
Familiarise yourself with the café's menu and any unique offerings. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role and the establishment.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully managed a team in previous roles. Be ready to share specific examples of how you've motivated staff and handled challenges in a fast-paced environment.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that highlight your ability to handle difficult situations or exceed customer expectations. This will illustrate your 'can-do' attitude and commitment to excellent service.
✨Tip Number 4
Research food safety and hygiene practices relevant to the café industry. Being knowledgeable about these standards will not only impress your interviewers but also show that you take the role seriously and are committed to maintaining high standards.
We think you need these skills to ace Cafe Café Supervisor – Bank/Moorgate | Monday to Friday
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in café or hospitality roles. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in fast-paced environments. Mention specific examples of how you've successfully led teams and improved service delivery in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as multitasking, communication, and knowledge of food safety practices. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bennett Hay Ltd
✨Showcase Your Leadership Skills
As a Café Supervisor, you'll need to lead a team effectively. Be prepared to discuss your previous leadership experiences and how you've motivated your team in high-pressure situations.
✨Demonstrate Customer Service Excellence
This role requires a strong focus on customer care. Share specific examples of how you've gone above and beyond for customers in the past, and be ready to discuss your approach to handling difficult situations.
✨Know Your Food Safety Practices
While food hygiene certification is preferred but not essential, having a solid understanding of food safety and hygiene practices is crucial. Brush up on relevant regulations and be ready to discuss how you ensure compliance in a café setting.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to multitask and manage daily operations. Think of scenarios where you've successfully handled multiple responsibilities at once, and be ready to explain your thought process and actions.