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- Tasks: Provide IT support, manage devices, and troubleshoot tech issues on-site.
- Company: Established civil engineering contractor with a strong reputation.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Opportunity to travel and work in various locations.
- Why this job: Join a dynamic team and make a real difference in tech support.
- Qualifications: Experience in IT support and a solid understanding of networking.
The predicted salary is between 35000 - 35000 £ per year.
I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield.
Role Overview
- Handle daily support tickets covering hardware, software and user queries
- Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required
- Build and configure Windows laptops using the approved image
- Support and manage Android smartphones using the company MDM
- Maintain inventory of devices, SIM cards and spare equipment
- Support onboarding and leaver processes by preparing equipment accounts access and documentation
- Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems
- Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed
- Travel to other offices or sites as required, usually around once per month
Job Requirements
- Experience in a first- or second-line IT support role
- Good understanding of networking including IP addressing, patching
I.T Technician employer: Bennett & Game Recruitment
Contact Detail:
Bennett & Game Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land I.T Technician
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Henfield. You never know who might be looking for an I.T Technician just like you, and it’s a great way to get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements in IT support. This can really set you apart from other candidates when you’re applying through our website.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions and scenarios related to hardware and software troubleshooting. We recommend practising with a friend or using mock interview platforms to build your confidence.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer’s mind as they make their decision.
We think you need these skills to ace I.T Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise in hardware, software, and networking.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the I.T Technician role. Share specific examples of how you've handled support tickets or resolved technical issues in the past.
Show Your Personality: While we love a professional tone, don’t forget to let your personality come through! We’re looking for someone who can fit into our team, so feel free to express your enthusiasm for technology and problem-solving.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bennett & Game Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software troubleshooting. Be ready to discuss your experience with support tickets and how you've resolved issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved IT issues independently. Think about specific scenarios where you escalated problems effectively and how you communicated with users during the process.
✨Familiarise Yourself with Company Tools
If you know what tools or systems the company uses, like MDM for Android devices or specific imaging software for laptops, mention them. This shows you're proactive and have done your homework!
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. They might ask you to walk through how you'd set up a temporary site office or manage device inventory, so think through these processes beforehand.