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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and manage tech equipment on-site.
- Company: Established civil engineering contractor with a supportive work environment.
- Benefits: Competitive salary of £35,000, plus opportunities for growth and development.
- Other info: Opportunity to travel and work in various locations, enhancing your experience.
- Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: Experience in IT support and strong troubleshooting abilities required.
The predicted salary is between 35000 - 35000 £ per year.
I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield.
Role Overview
- Handle daily support tickets covering hardware, software and user queries
- Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required
- Build and configure Windows laptops using the approved image
- Support and manage Android smartphones using the company MDM
- Maintain inventory of devices, SIM cards and spare equipment
- Support onboarding and leaver processes by preparing equipment accounts access and documentation
- Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems
- Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed
- Travel to other offices or sites as required, usually around once per month
Job Requirements
- Experience in a first- or second-line IT support role
- Good understanding of networking including IP addressing, patching, connectivity and working with network specialists
- Strong troubleshooting skills with the ability to work independently
- Experience with Windows laptops, Microsoft 365, Android devices and common business applications
- Confident documenting systems, writing clear instructions and recording configuration details
I.T Technician in Henfield employer: Bennett & Game Recruitment
Contact Detail:
Bennett & Game Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land I.T Technician in Henfield
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars to connect with industry folks. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your IT troubleshooting abilities. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Use our website to apply! We’ve got loads of resources to help you nail that interview, from tips on common questions to advice on how to present yourself confidently.
We think you need these skills to ace I.T Technician in Henfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the I.T Technician role. Highlight your experience in first- or second-line support, and don’t forget to mention your troubleshooting skills and familiarity with Windows laptops and Android devices.
Show Off Your Skills: In your cover letter, showcase your understanding of networking and how you’ve successfully resolved issues in the past. We love seeing examples of your problem-solving abilities, so don’t hold back!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly. Let’s get you on board!
How to prepare for a job interview at Bennett & Game Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows laptops, Microsoft 365, and Android devices. Be ready to discuss your experience with troubleshooting and how you've resolved issues in the past. This will show that you're not just familiar with the tech but can also handle real-world problems.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled tricky support tickets or technical challenges. Think about times when you had to work independently to diagnose an issue. This will demonstrate your strong troubleshooting skills and ability to think on your feet.
✨Get Familiar with Networking Basics
Since the role requires a good understanding of networking, make sure you can explain concepts like IP addressing and connectivity. You might even want to brush up on how to communicate effectively with network specialists, as this could come up during the interview.
✨Be Ready to Discuss Documentation
The job involves documenting systems and writing clear instructions, so be prepared to talk about your experience in this area. Bring examples if you can, and highlight how your documentation has helped others in your previous roles. This shows attention to detail and a commitment to clarity.