At a Glance
- Tasks: Provide friendly support and resolve technical issues for customers.
- Company: Join a dynamic IT & Cyber Security company in Waterlooville.
- Benefits: Full training, recognised certifications, 28 days holiday, and Monday to Friday hours.
- Other info: Great chance to progress into advanced support roles.
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: A passion for IT and eagerness to learn; prior experience is a bonus.
The predicted salary is between 30000 - 40000 £ per year.
Bennett and Game are partnering with an IT & Cyber Security company actively looking to take on a Junior Engineer to assist in the growth within their business based in Waterlooville. This is a fantastic opportunity to get real on the job training and development alongside nationally recognised certifications and eventually progressing into 2 and 3 Line Support Engineer roles.
As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility is to deliver friendly, professional support and learn fast.
1st Line Support Engineer Job Overview- Respond to incoming support requests via phone, email, and ticketing system.
- Resolve straightforward technical issues with support from the team.
- Engage in training, shadowing, and continual learning.
- A genuine interest in IT and a willingness to learn.
- Some exposure to IT support or customer service is a plus, but not required.
- ~£Monday - Friday (office hours)
- ~ Full on the job training and certifications
- 28 days holiday (inclusive of bank holidays)
Locations
1st Line Helpdesk Support Engineer in Hampshire, Waterlooville employer: Bennett & Game Recruitment
Join a leading accountancy group in Preston that values work-life balance and offers a competitive remuneration package. With a dynamic work culture, you'll have the opportunity to mentor junior staff and develop your skills while managing diverse client portfolios. This role not only provides a supportive environment for professional growth but also allows you to make a meaningful impact on clients' financial success.
Contact Details:
Bennett & Game Recruitment Recruitment Team
