Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage international shipments and ensure smooth cargo movement.
- Company: Established freight forwarding company with a strong reputation.
- Benefits: Competitive salary, hybrid work options after probation, and career growth.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Join a dynamic team and make an impact in global logistics.
- Qualifications: Experience in freight forwarding and excellent customer service skills.
The predicted salary is between 28000 - 35000 £ per year.
Location: Office-based (Hybrid available after probation)
Salary: £28,000 - £35,000 (DOE)
Our client, a well-established freight forwarding company, is seeking an experienced Freight Forwarder / Logistics Coordinator to join their operations team. In this role, you will be responsible for managing international shipments end-to-end, ensuring efficient movement of goods while delivering a high level of customer service.
Job Overview
- Arrange and manage international shipments via air, courier, sea, and road freight.
- Select appropriate carriers, routes, and transit options based on customer requirements.
- Prepare and provide accurate, competitive freight quotations including transport, customs, duties, and surcharges.
- Liaise with overseas agents, carriers, and service providers to ensure smooth cargo movement.
- Act as the main point of contact for customers, handling queries, updates, and service options.
- Monitor shipments end-to-end, providing real-time tracking updates and resolving any delays or disruptions.
- Review and manage key shipping documentation including airway bills, bills of lading, invoices, and packing lists.
- Coordinate with customs brokers to ensure compliant and timely clearance of shipments.
- Maintain accurate records and update internal systems with shipment and cost details.
Freight Forwarder employer: Bennett & Game Recruitment
Contact Detail:
Bennett & Game Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and freight forwarding industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of international shipping regulations and customs processes. We recommend practising common interview questions related to logistics scenarios. Show them you’re the go-to person for managing shipments!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skills. Tailor your approach to each company to stand out from the crowd!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarder role. Highlight your experience with international shipments and customer service, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your previous experiences make you a great fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have in freight forwarding or logistics coordination. Mention specific achievements or challenges you've overcome that relate to managing shipments and customer interactions.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Bennett & Game Recruitment
✨Know Your Freight Forwarding Basics
Before the interview, brush up on key concepts related to freight forwarding. Understand the different modes of transport, customs regulations, and documentation like airway bills and bills of lading. This knowledge will show your potential employer that you're serious about the role and ready to hit the ground running.
✨Demonstrate Customer Service Skills
Since this role involves acting as the main point of contact for customers, prepare examples of how you've successfully handled customer queries or resolved issues in the past. Highlight your communication skills and ability to provide updates and solutions, as this is crucial for maintaining strong client relationships.
✨Be Ready to Discuss Logistics Challenges
Think about common challenges in logistics, such as delays or disruptions in shipments. Prepare to discuss how you would handle these situations, showcasing your problem-solving skills and ability to think on your feet. Employers appreciate candidates who can remain calm under pressure and find effective solutions.
✨Show Your Organisational Skills
As a Freight Forwarder, you'll need to manage multiple shipments and documentation simultaneously. Be prepared to talk about your organisational strategies and tools you use to keep track of shipments and deadlines. This will demonstrate your ability to maintain accuracy and efficiency in a fast-paced environment.