Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage international shipments and ensure smooth cargo movement.
- Company: Established freight forwarding company with a strong reputation.
- Benefits: Competitive salary, hybrid work options after probation, and career development.
- Other info: Opportunity for growth in a fast-paced environment.
- Why this job: Join a dynamic team and make a real impact in global logistics.
- Qualifications: Experience in freight forwarding and excellent customer service skills.
The predicted salary is between 28000 - 35000 £ per year.
Our client, a well-established freight forwarding company, is seeking an experienced Freight Forwarder / Logistics Coordinator to join their operations team. In this role, you will be responsible for managing international shipments end-to-end, ensuring efficient movement of goods while delivering a high level of customer service.
Job Overview
- Arrange and manage international shipments via air, courier, sea, and road freight.
- Select appropriate carriers, routes, and transit options based on customer requirements.
- Prepare and provide accurate, competitive freight quotations including transport, customs, duties, and surcharges.
- Liaise with overseas agents, carriers, and service providers to ensure smooth cargo movement.
- Act as the main point of contact for customers, handling queries, updates, and service options.
- Monitor shipments end-to-end, providing real-time tracking updates and resolving any delays or disruptions.
- Review and manage key shipping documentation including airway bills, bills of lading, invoices, and packing lists.
- Coordinate with customs brokers to ensure compliant and timely clearance of shipments.
- Maintain accurate records and update internal systems with shipment and cost details.
Freight Forwarder in Dagenham employer: Bennett & Game Recruitment
Contact Detail:
Bennett & Game Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder in Dagenham
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and freight forwarding industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of international shipping regulations and logistics software. We recommend practising common interview questions related to freight forwarding. Show them you’re not just a candidate, but the candidate they need!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Freight Forwarder role! We make it easy for you to showcase your skills and experience directly to employers looking for talent like yours.
We think you need these skills to ace Freight Forwarder in Dagenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in freight forwarding and logistics. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to highlight any experience you have in providing excellent customer service. We want to know how you handle queries and keep clients happy!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bennett & Game Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding. Understand the different modes of transport, key documentation like airway bills and bills of lading, and customs regulations. This knowledge will help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Since this role involves liaising with customers and handling queries, be prepared to discuss your previous experiences in customer service. Share specific examples where you resolved issues or improved client satisfaction, as this will demonstrate your ability to maintain high service levels.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in managing shipments and how you would handle them. Practising these scenarios can help you articulate your thought process during the interview.
✨Research the Company and Its Operations
Familiarise yourself with the company’s operations, values, and recent news. Understanding their approach to logistics and customer service will allow you to tailor your answers and show genuine interest in the role, making you a more appealing candidate.