At a Glance
- Tasks: Coordinate service and installation activities, ensuring projects run smoothly across the UK.
- Company: Join a well-established engineering business focused on hazardous materials safety solutions.
- Benefits: Competitive salary, bonus potential, pension scheme, and 21 days holiday plus bank holidays.
- Other info: Full training provided and opportunities for ongoing development in a dynamic environment.
- Why this job: Be a key player in a growing company and develop your career in a specialist sector.
- Qualifications: Strong organisational skills, customer communication, and experience with Microsoft Office required.
The predicted salary is between 30000 - 35000 £ per year.
An exciting opportunity has arisen for a highly organised Technical Service Coordinator to join a growing and well‑established engineering business specialising in hazardous materials storage and safety solutions. This role will play a key part in coordinating service, maintenance and installation activities across the UK, ensuring engineers, customers and suppliers are aligned to deliver projects and service work efficiently and on schedule. Reporting directly to the Managing Director, the successful candidate will work closely with clients, service engineers and internal departments to manage workloads, maintain accurate records and ensure excellent customer service throughout the project lifecycle. Full training will be provided on the company’s products, systems and industry standards.
Key Responsibilities
- Coordinate service, maintenance and installation activities across multiple customer sites
- Schedule engineers and manage workloads to ensure service commitments are delivered on time
- Act as a key point of contact for customers, responding to enquiries and providing project updates
- Maintain accurate service records, schedules and project documentation
- Track project progress and ensure all activities are completed within agreed timescales
- Use Microsoft Excel and Microsoft Dynamics 365 to manage service schedules, customer information and project data
- Liaise with engineers, suppliers and customers to coordinate resources and site requirements
- Support the preparation of quotations, reports and service documentation
- Monitor outstanding actions and ensure timely completion of maintenance and service activities
- Assist with continuous improvement of service processes and administrative systems
- Support the wider team with project coordination and operational activities as required
What We Need From You
- Strong organisational and planning skills
- Excellent communication skills, both written and verbal
- Confident dealing with customers, engineers and internal stakeholders
- Good working knowledge of Microsoft Office, particularly Excel
- Strong attention to detail and ability to manage multiple tasks simultaneously
- Ability to work independently and as part of a small, fast‑paced team
- Positive attitude and willingness to learn
- Previous experience in a service coordination, project coordination, scheduling or administrative role
- Experience using Microsoft Dynamics 365 or similar ERP/CRM systems
- Technical, engineering or construction industry exposure
- Experience coordinating field‑based engineers or maintenance teams
- Engineering qualification, college course or technical education background
- Understanding of service, maintenance or project delivery environments
What We Offer
- Salary of £30,000 – £35,000 depending on experience
- Discretionary annual bonus
- Company pension scheme
- 21 days holiday plus all English bank holidays
- Company laptop and full IT setup
- Full training on company products, systems and industry standards
- Ongoing development opportunities within a growing engineering business
- Opportunity to build a long‑term career in a specialist technical sector
Technical Service Coordinator in London employer: Bennett & Game Recruitment Ltd.
Join a dynamic engineering business in Tooting, London, where your role as a Technical Service Coordinator will be pivotal in ensuring seamless service delivery and customer satisfaction. With a strong emphasis on employee development, we offer comprehensive training, a supportive work culture, and opportunities for career progression in a specialist sector. Enjoy a competitive salary, a discretionary annual bonus, and a generous holiday allowance while being part of a dedicated team that values your contributions.
Contact Details:
Bennett & Game Recruitment Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Coordinator in London
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Service Coordinator role you’re after at Bennett & Game Recruitment Ltd..
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Bennett & Game Recruitment Ltd. a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Bennett & Game Recruitment Ltd..
✨Apply Through Company Websites
When you spot a role like Technical Service Coordinator at Bennett & Game Recruitment Ltd., apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Service Coordinator in London
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Service Coordinator, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Bennett & Game Recruitment Ltd. a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Bennett & Game Recruitment Ltd. specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Bennett & Game Recruitment Ltd.
✨Brush Up on Core Engineering Principles
Before heading into the interview with Bennett & Game Recruitment Ltd., make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Bennett & Game Recruitment Ltd. want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
