Position: Lead Service CoordinatorLocation: Office-based - Kew GardensSalary: up to £40,000, depending on experience
Our client is a major service provider in London with over 50 years of success and continued growth. They're seeking a Lead Service Coordinator to take contract ownership and work closely with the operations manager and service manager.
The Lead Service Coordinator will join their ever-expanding Technical Services Division. This division operates across London, managing a range of blue-chip portfolios. The work carried out is a mixture of planned maintenance and repair works as well as reactive works from our call-out service. As the Lead Service Coordinator, you will be working out of the company's office at Kew Gardens Monday to Friday. Schedule all works across the contractAnswer inbound calls from clientsRaise and schedule jobsProvide updates on workArrange engineers and Subcontractors to attend worksCompile reports for ongoing works, clients, and senior managementManage SLA & KPIs, RAMsRaise purchase orders and invoices Managing material orders
Lead Service Coordinator Job Requirements
- Experience in the HVAC and FM industryOffice-based in Kew GardensPrevious role held as Service coordinator/Helpdesk or similarHighly adept at handling inbound calls for customer queries and service requestsHighly proficient in CAFM systems, MICROSOFT Word, Excel, PowerPoint, OutlookAdministration responsibilities including filing, preparing documents, receipting, keeping and updating records
Service Coordinator Salary & Benefits
- Basic Salary of £35,000-£40,000 DOE
- 08:00-17:00 Monday to Friday - Office-based in Kew Gardens
- 23 days holiday + Bank Holidays - increasing with service
- Pension 4%
Lead Service Coordinator - Kew Gardens employer: Bennett & Game Recruitment Ltd
Join a leading engineering manufacturer in Haywards Heath, where your role as a Business Development Manager will be supported by a dynamic work culture that values innovation and collaboration. With competitive salaries, performance-related bonuses, and the flexibility of hybrid working, this company prioritises employee growth and well-being, making it an ideal place for those seeking a rewarding career in the manufacturing sector.
Contact Details:
Bennett & Game Recruitment Ltd Recruitment Team
