Position: Service Coordinator
Location: Emsworth, Hampshire
Salary: £30,000 - £35,000 (DOE)
Service Coordinator Job Overview
- Taking inbound calls from customers within the domestic plumbing and heating sector
- Evaluating their needs, which will be a mixture of emergency breakdown repair requests, new boiler installations, and new bathroom fit-outs
- Scheduling the engineers diaries, including job planning, route planning and ensuring that they have all the necessary parts to complete the jobs
- Working alongside two long-standing office team members to cover the administration side of the business and any other tasks that need carrying out
Service Coordinator Job Requirements
- A background within scheduling, administration and customer support, ideally from an engineer/maintenance company
- Any experience with scheduling engineers, or experience within the plumbing and heating industry will be highly desirable
- Strong customer service skills, confident in speaking over the phone and liaising with customers via email
- Based within a commutable distance of Emsworth and comfortable working in the office
Service Coordinator Salary & Benefits
- Basic salary £30,000 - £35,000, depending on experience
- Monday - Friday, 8am - 5pm
- 1 hour lunch break
- 33 days holiday, including bank holidays
- Parking on-site
- Opportunities to pick up additional earnings/overtime at weekends if desired
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Service Coordinator in Emsworth employer: Bennett & Game Recruitment Ltd
Join a leading engineering manufacturer in Haywards Heath, where your role as a Business Development Manager will be supported by a dynamic work culture that values innovation and collaboration. With competitive salaries, performance-related bonuses, and the flexibility of hybrid working, this company prioritises employee growth and well-being, making it an ideal place for those seeking a rewarding career in the manufacturing sector.
Contact Details:
Bennett & Game Recruitment Ltd Recruitment Team