At a Glance
- Tasks: Manage daily operations of a busy Tool & Plant Hire business and support the team.
- Company: Established tool hire company with over 50 years of success.
- Benefits: Competitive salary, pension scheme, holiday entitlement, and ongoing training.
- Other info: Join a supportive team and enjoy a stable career with autonomy.
- Why this job: Take ownership in a key role and contribute to the company's growth.
- Qualifications: Experience in tool or plant hire and strong customer service skills.
The predicted salary is between 40000 - 45000 £ per year.
A well-established, privately owned Tool & Plant Hire business with over 50 years of success is looking to recruit an experienced Hire Desk Manager / Deputy Operations Manager. This is a key position within a busy and successful operation. We're looking for someone with strong industry knowledge, leadership qualities, and the confidence to take ownership of day-to-day activities. The successful candidate will work closely with senior management and become an integral part of the business's future growth and success.
Overview
- Support the day-to-day running of a busy Tool & Plant Hire operation
- Manage customer enquiries via phone, email, and face-to-face
- Process hire orders, quotations, and contracts
- Coordinate equipment availability, deliveries, and collections
- Support and supervise depot staff where required
- Build and maintain strong customer relationships
- Resolve customer queries and operational issues
- Assist with planning, scheduling, and resource management
- Support senior management with depot operations
- Take ownership and make decisions in a fast-paced environment
Requirements
- Previous experience within Tool Hire, Plant Hire, Equipment Hire, or Builders Merchants
- Experience as a Hire Controller, Hire Desk Manager, Depot Manager, Branch Manager, Assistant Manager, or Operations Manager
- Strong customer service and communication skills
- Ability to manage multiple priorities and work under pressure
- Commercial awareness and understanding of depot operations
- Strong organisational and problem-solving skills
- Ability to work independently and take responsibility
- Hands-on, proactive approach
- Experience supervising staff or managing operational workflows is advantageous
Salary & Benefits
- Long-term career opportunity
- High level of responsibility and autonomy
- Stable and successful independent business
- Supportive and collaborative team environment
- Company pension scheme
- Holiday entitlement
- Free on-site parking
- Ongoing training and development
- Opportunity to become a key member of the management team
Hire Desk Manager in Crewe employer: Bennett & Game Recruitment Ltd.
Join a well-established, privately owned Tool & Plant Hire business that has thrived for over 50 years, offering a supportive and collaborative team environment where your leadership skills can shine. With a focus on employee growth, you will enjoy long-term career opportunities, ongoing training, and the chance to play a pivotal role in the company's future success while benefiting from a competitive salary, pension scheme, and free on-site parking.
Contact Details:
Bennett & Game Recruitment Ltd. Recruitment Team
