Field Service Engineer – Water Treatment
Field Service Engineer required for a manufacturer based in Cheddar. You will travel as our clients are located across the UK & abroad, with visits agreed in advance and fully expensed. Your skills and experience will grow to include commissioning of installed systems, sometimes requiring extended away periods.
Location: Home based in the South West of England with a company vehicle and fuel card supplied.
Responsibilities
- Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment plant at customer sites around the UK (and potentially overseas)
- Managing direct relationships with customers and plant operatives
- Analyzing and resolving problems at site and remotely
- Installing and commissioning plant (subject to qualification and skill set)
- Completing service reports and other documentation using MS Word
- Responding to customer needs in line with commercial and technical specifications
- Assisting the company with service improvement initiatives to increase productivity & profitability
- Ensuring a high level of customer care & service at all times
- Observing all company policies including Health & Safety at all times
- Enhancing your own skills and knowledge through proactive learning and self-development
Qualifications
- Multi-disciplined electro‑mechanical engineer with relevant qualifications
- Experience in the water treatment industry (advantage)
- Experience as a Service Engineer or in a field based technical support role (advantage)
- Passionate about providing first‑class service to customers
- Strong verbal and written communication skills, able to communicate at all levels clearly and concisely
- Professional approach to work and communication with colleagues and customers
- Good IT competency, specifically MS Office
- GCSE or equivalent – English and Maths
- Full UK driving license required and willingness to travel
Salary & Benefits
- Profit Share bonus
- Salary dependent on experience
- Company vehicle and fuel card supplied
Contact Details:
Bennett & Game Recruitment Ltd. Recruitment Team
