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For Companies At a Glance
- Tasks: Create amazing customer experiences and assist with car collections and sales.
- Company: Join Arnold Clark, a leader in the automotive industry, known for its customer service.
- Benefits: Enjoy £24,500 salary, bonuses, 33 days leave, flexible hours, and employee discounts.
- Why this job: Perfect for car lovers and customer service pros looking to grow in a dynamic environment.
- Qualifications: Energetic, enthusiastic, detail-oriented, and great at communicating with people.
- Other info: Opportunities for career development and increased earnings await you!
The predicted salary is between 19500 - 29500 £ per year.
Retain and manage existing customer relationships.
• Receive customer orders/artwork/information.
• Provide accurate information for estimating, production, reprographics, and technical departments.
• Create Job bags for production following strict process controls.
• Distribute accurate information internally and externally to fulfil customer requirements.
• Customer liaison regarding price, lead-time, and delivery.
• Stock management.
• Critical delivery date management.
• Raise purchase orders for raw material and outwork services.
Account Executive / Sales Order Processor – Print Job Requirements
Previous experience in Customer Service and a passion for delivering excellent levels of care as this is very important for our brand and our customers.
• Previous experience in a print environment
• A confident communicator and able to handle complex situations.
• Strong organisational skills coupled with the ability to prioritise workload and plan effectively.
• Ability to work well in a fast-paced environment.
• Prepared to take ownership of projects from start to finish.
• Self-motivated and enthusiastic focused approach to work.
• Good IT and Microsoft office skills.
• Strong attention to detail.
• Ideally experience of New Project Development and Project Management.
Account Executive / Sales Order Processor – Print Salary & Benefits
Salary is £28-30K
09:00-17:00 Monday-Friday
Workplace Pension
26 days holiday plus bank holidays
Customer Service Executive employer: Bennett & Game Recruitment Limited
Contact Detail:
Bennett & Game Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Show your passion for cars! When you apply, make sure to highlight any relevant experience or knowledge about vehicles. This will demonstrate your enthusiasm and help you connect with the team.
✨Tip Number 2
Prepare for a fast-paced environment by practicing your customer service skills. Think of scenarios where you had to handle difficult customers or situations, and be ready to share those experiences during the interview.
✨Tip Number 3
Familiarize yourself with the Click & Collect process. Understanding how it works and being able to discuss it confidently will show that you're proactive and genuinely interested in the role.
✨Tip Number 4
Emphasize your attention to detail. Since you'll be handling documentation, be prepared to discuss how you've successfully managed details in previous roles, ensuring accuracy and efficiency.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Executive position. Understand the key responsibilities and essential skills required, such as enthusiasm for customer service and attention to detail.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service. Emphasize any previous roles where you demonstrated great people skills and a passion for helping customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for cars and customer service. Mention specific examples of how you've created outstanding customer experiences in the past.
Highlight Your Skills: In your application, make sure to clearly outline your skills that align with the job requirements, such as communication skills, attention to detail, and ability to thrive in a fast-paced environment.
How to prepare for a job interview at Bennett & Game Recruitment Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to create a great experience for customers in the past.
✨Demonstrate Product Knowledge
Since this role involves cars, it’s important to show that you have a genuine interest in them. Research the products offered by Arnold Clark and be prepared to discuss them, showcasing your knowledge and excitement.
✨Highlight Your People Skills
As a Customer Service Executive, you'll be interacting with various customers. Be ready to share experiences where your communication and interpersonal skills made a difference in resolving issues or enhancing customer satisfaction.
✨Prepare for Fast-Paced Scenarios
This role thrives in a fast-paced environment, so think of examples from your previous jobs where you successfully managed multiple tasks or handled stressful situations. This will demonstrate your ability to adapt and excel under pressure.
