We're looking for a reliable and customer-focused Trade Counter Assistant to join a busy hydraulic and industrial supplies operation in St Albans.
This is a varied, hands-on role involving customer service, counter sales, order preparation and hydraulic hose assembly. Full training will be provided for the right candidate.
Role Overview
- Serve trade and retail customers at the counter
- Supply hydraulic and pneumatic hoses, fittings and components
- Assemble hydraulic hose assemblies
- Pick and prepare customer orders
- Prepare orders for collection and dispatch
- Provide excellent customer service
- Communicate with customers and colleagues
- Support the wider team with day-to-day depot duties
Requirements
- Previous experience in hydraulics, pneumatics, engineering or industrial supplies is beneficial
- Counter sales or customer service experience advantageous
- Practical and hands-on approach
- Reliable with a positive attitude
- Good communication skills
- Willingness to learn
- Full training provided for the right candidate
Salary & Benefits
- £30,000-£35,000 per year
- Overtime opportunities
- Performance-related bonus
- Potential company van usage depending on experience and responsibilities
- Full training provided
- Opportunity to develop within the hydraulic and industrial supplies sector
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Trade Counter Assistant employer: Bennett & Game Recruitment Careers
As a leading player in waste management and recycling, our company offers an exceptional work environment for the Workshop Supervisor role in Fleet. We pride ourselves on fostering a collaborative culture that prioritises employee development, providing ample opportunities for training and mentorship, especially for apprentices and less experienced engineers. With competitive pay and a commitment to safety and high standards, we ensure that our team feels valued and empowered to make a meaningful impact in their roles.
Contact Details:
Bennett & Game Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Bennett & Game Recruitment Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Bennett & Game Recruitment Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Bennett & Game Recruitment Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Bennett & Game Recruitment Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Bennett & Game Recruitment Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Bennett & Game Recruitment Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
