Position: Service Coordinator
Location: Emsworth, Hampshire
Salary: £30,000 - £35,000 (DOE)
We currently have an opportunity available to join the office team within a well-known and expanding plumbing and heating contractor based out of their offices in Emsworth.
Due to consistent growth, the office team are looking for a well-organised, friendly and vibrant personality to join their close-knit team and support with scheduling, administration and customer support.
Service Coordinator Job Overview
- Taking inbound calls from customers within the domestic plumbing and heating sector
- Evaluating their needs, which will be a mixture of emergency breakdown repair requests, new boiler installations, and new bathroom fit-outs
- Scheduling the engineers diaries, including job planning, route planning and ensuring that they have all the necessary parts to complete the jobs
- Working alongside two long-standing office team members to cover the administration side of the business and any other tasks that need carrying out
Service Coordinator Job Requirements
- A background within scheduling, administration and customer support, ideally from an engineer/maintenance company
- Any experience with scheduling engineers, or experience within the plumbing and heating industry will be highly desirable
- Strong customer service skills, confident in speaking over the phone and liaising with customers via email
- Based within a commutable distance of Emsworth and comfortable working in the office
Service Coordinator Salary & Benefits
- Basic salary £30,000 - £35,000, depending on experience
- Monday - Friday, 8am - 5pm
- 1 hour lunch break
- 33 days holiday, including bank holidays
- Parking on-site
- Opportunities to pick up additional earnings/overtime at weekends if desired
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Service Coordinator in Emsworth employer: Bennett & Game Recruitment Careers
As a leading player in waste management and recycling, our company offers an exceptional work environment for the Workshop Supervisor role in Fleet. We pride ourselves on fostering a collaborative culture that prioritises employee development, providing ample opportunities for training and mentorship, especially for apprentices and less experienced engineers. With competitive pay and a commitment to safety and high standards, we ensure that our team feels valued and empowered to make a meaningful impact in their roles.
Contact Details:
Bennett & Game Recruitment Careers Recruitment Team
