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For Companies At a Glance
- Tasks: Join a dynamic team as a Technical Consultant, focusing on Unified Communications and networking solutions.
- Company: Be part of a growing tech distributor known for its innovative IP-based communications and security solutions.
- Benefits: Enjoy a competitive salary, auto-enrolment pension, and 23 days holiday that increases with tenure.
- Why this job: Make a real impact while working closely with sales teams and partners in a collaborative environment.
- Qualifications: Bring your VoIP/UC expertise and strong communication skills to support and train partners effectively.
- Other info: This role offers hands-on experience with cutting-edge technology and opportunities for professional growth.
The predicted salary is between 39000 - 52000 £ per year.
An established and growing technology distributor based in Reading specialising in IP-based communications, networking, and security solutions is seeking a Technical Consultant to join its experienced technical team. This is a customer-facing role with a strong focus on Unified Communications (UC), pre-sales support, and technical enablement for channel partners.
The company supplies a broad portfolio of UC, wireless, broadband, and security solutions to MSPs, resellers, system integrators, and ISPs across the UK. With strong vendor relationships and a reputation for value-added services, this is a unique opportunity to join a business where your technical expertise will make a real impact.
Unified Communications Technical Consultant Job Overview
This is a varied, hands-on position that blends technical consultancy, pre-sales support, and training delivery across a range of UC and networking products. You\’ll work closely with the internal sales team, vendors, and channel partners to design, support, and promote effective solutions.
- Work with sales colleagues to scope and propose technically sound UC and networking solutions
- Deliver product demonstrations and assist with technical aspects of sales pitches
- Support webinars, open days, and industry events with solution-focused technical input
- Identify and suggest upsell opportunities based on customer needs
- Technical Enablement & Training
- Deliver technical product and certification training to partners and internal staff
- Assist in the creation of training materials and technical content
- Plan and run technical workshops and webinars (virtual and in-person)
- Promote upcoming training sessions in collaboration with the marketing and sales teams
- Vendor & Product Engagement
- Act as a technical liaison for key UC vendors and manufacturers
- Maintain up-to-date knowledge and certifications across the vendor portfolio
- Attend vendor briefings and contribute to product lifecycle planning
- Post-Sales Support
- Provide 2nd-line technical support to partners on UC, networking, and security solutions
- Troubleshoot issues via logs, remote sessions, and lab testing
- Escalate to vendors where required and contribute to internal knowledge base articles
Unified Communications Technical Consultant Job Requirements
You\’ll be a confident communicator and technically capable professional with experience supporting VoIP/UC solutions and a strong understanding of IP networking fundamentals. You should be just as comfortable giving a product demo or delivering a technical webinar as you are diagnosing SIP logs and helping resolve partner queries.
? You\’ll ideally bring:
- A solid background in VoIP / Unified Comms – cloud or on-premise IP PBX, SIP, DECT, IP phones
- Knowledge of broadband and WAN technologies (e.g. DSL, LTE), routers and firewalls
- Familiarity with network switching, VLANs, and VPNs
- Confidence with technical analysis (SIP traces, PCAPs, logs etc.)
- Experience in a distributor, MSP, VAR, or vendor support role
- Ability to present clearly and comfortably in front of an audience
Unified Communications Technical Consultant Salary & Benefits
Salary dependent on experience likely £45k-£50k
Auto enrolment pension scheme
- 23 days holiday rising with tenure
- Other details to be discussed at interview
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Unified Communications Technical Consultant in Tadley employer: Bennett and Game
Contact Detail:
Bennett and Game Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Technical Consultant in Tadley
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in Unified Communications. Being well-versed in VoIP, SIP, and IP networking fundamentals will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Engage with industry events, webinars, and workshops related to UC and networking solutions. Networking with professionals in the field can provide valuable insights and may even lead to job opportunities through referrals.
✨Tip Number 3
Prepare to demonstrate your technical skills in real-time scenarios. Practising product demonstrations and troubleshooting common issues will help you feel more at ease during interviews and showcase your hands-on experience.
✨Tip Number 4
Highlight your communication skills and ability to present complex information clearly. Since this role involves customer-facing interactions, showcasing your ability to engage an audience will be crucial in making a strong impression.
We think you need these skills to ace Unified Communications Technical Consultant in Tadley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Unified Communications and VoIP solutions. Emphasise any technical consultancy roles you've held, as well as your familiarity with IP networking fundamentals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to communicate complex concepts clearly. Mention specific experiences where you've successfully delivered training or technical support.
Showcase Technical Skills: In your application, detail your technical skills related to UC, networking, and security solutions. Include any certifications you hold and your experience with troubleshooting and technical analysis.
Prepare for Interviews: If selected for an interview, be ready to discuss your previous experiences in detail. Prepare examples of how you've supported sales teams or delivered technical training, and be ready to demonstrate your communication skills.
How to prepare for a job interview at Bennett and Game
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with VoIP and Unified Communications solutions. Highlight specific projects or challenges you've faced, and how you resolved them. This will demonstrate your hands-on knowledge and problem-solving skills.
✨Prepare for Product Demonstrations
Since the role involves delivering product demos, practice presenting a few key products or solutions. Focus on how you would explain their benefits to potential clients, as this will showcase your communication skills and technical understanding.
✨Understand the Company’s Vendor Relationships
Research the key vendors and products the company works with. Being knowledgeable about their offerings will help you engage in meaningful discussions during the interview and show your genuine interest in the role.
✨Emphasise Your Training and Support Experience
Since the position includes training delivery, be ready to share examples of how you've successfully trained others in technical subjects. Discuss any materials you've created or workshops you've led to illustrate your capability in this area.
