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For Companies At a Glance
- Tasks: Join a dynamic team to deliver technical consultancy and support for VoIP and UC solutions.
- Company: Established tech distributor in Reading, specialising in IP communications and networking.
- Benefits: Competitive salary, auto-enrolment pension, and 23 days holiday that increases with tenure.
- Why this job: Make a real impact while working with cutting-edge technology and industry-leading vendors.
- Qualifications: Experience in VoIP/UC solutions and strong communication skills are essential.
- Other info: Exciting opportunities for professional growth and hands-on training delivery.
An established and growing technology distributor based in Reading specialising in IP-based communications, networking, and security solutions is seeking a Technical Consultant to join its experienced technical team. This is a customer-facing role with a strong focus on Unified Communications (UC), pre-sales support, and technical enablement for channel partners. The company supplies a broad portfolio of UC, wireless, broadband, and security solutions to MSPs, resellers, system integrators, and ISPs across the UK. With strong vendor relationships and a reputation for value-added services, this is a unique opportunity to join a business where your technical expertise will make a real impact.
This is a varied, hands-on position that blends technical consultancy, pre-sales support, and training delivery across a range of UC and networking products. You will work closely with the internal sales team, vendors, and channel partners to design, support, and promote effective solutions.
- Work with sales colleagues to scope and propose technically sound UC and networking solutions
- Deliver product demonstrations and assist with technical aspects of sales pitches
- Support webinars, open days, and industry events with solution-focused technical input
- Identify and suggest upsell opportunities based on customer needs
Technical Enablement & Training
- Deliver technical product and certification training to partners and internal staff
- Assist in the creation of training materials and technical content
- Plan and run technical workshops and webinars (virtual and in-person)
- Promote upcoming training sessions in collaboration with the marketing and sales teams
Vendor & Product Engagement
- Act as a technical liaison for key UC vendors and manufacturers
- Maintain up-to-date knowledge and certifications across the vendor portfolio
- Attend vendor briefings and contribute to product lifecycle planning
Post-Sales Support
- Provide 2nd-line technical support to partners on UC, networking, and security solutions
- Troubleshoot issues via logs, remote sessions, and lab testing
- Escalate to vendors where required and contribute to internal knowledge base articles
Job Requirements
You will be a confident communicator and technically capable professional with experience supporting VoIP/UC solutions and a strong understanding of IP networking fundamentals. You should be just as comfortable giving a product demo or delivering a technical webinar as you are diagnosing SIP logs and helping resolve partner queries. You will ideally bring:
- A solid background in VoIP / Unified Comms - cloud or on-premise IP PBX, SIP, DECT, IP phones
- Knowledge of broadband and WAN technologies (e.g. DSL, LTE), routers and firewalls
- Familiarity with network switching, VLANs, and VPNs
- Confidence with technical analysis (SIP traces, PCAPs, logs etc.)
- Experience in a distributor, MSP, VAR, or vendor support role
- Ability to present clearly and comfortably in front of an audience
Salary & Benefits
Salary dependent on experience likely £35k-£40k
Auto enrolment pension scheme
23 days holiday rising with tenure
Other details to be discussed at interview.
Technical Consultant - VoIP Systems in Tadley employer: Bennett and Game
Contact Detail:
Bennett and Game Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant - VoIP Systems in Tadley
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent news. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your technical skills align with their needs, especially around VoIP and UC solutions.
✨Tip Number 3
Don’t forget to showcase your soft skills! Being a confident communicator is key in this role. Share examples of how you've effectively communicated complex technical concepts to non-technical folks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to make an impact.
We think you need these skills to ace Technical Consultant - VoIP Systems in Tadley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with VoIP and Unified Communications. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills: Since this role is all about technical consultancy, make sure to highlight your expertise in IP networking and VoIP solutions. Mention specific technologies you’ve worked with, and don’t forget to include any relevant certifications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Bennett and Game
✨Know Your VoIP Stuff
Make sure you brush up on your knowledge of VoIP and Unified Communications. Be ready to discuss specific technologies like SIP, IP PBX, and DECT. The more you can demonstrate your technical expertise, the better you'll connect with the interviewers.
✨Practice Your Demos
Since this role involves delivering product demonstrations, practice presenting a few key products or solutions. Think about how you would explain their benefits to a customer or partner. This will show that you're not only knowledgeable but also comfortable in a customer-facing role.
✨Prepare for Technical Questions
Expect to be asked about troubleshooting scenarios or technical analysis. Brush up on your skills with SIP traces and logs, and be ready to walk through how you would diagnose and resolve issues. This will highlight your problem-solving abilities.
✨Show Your Communication Skills
As a Technical Consultant, you'll need to communicate complex ideas clearly. During the interview, focus on articulating your thoughts in a straightforward manner. Use examples from your past experiences where you've successfully communicated technical information to non-technical audiences.
