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For Companies At a Glance
- Tasks: Coordinate service schedules and manage client communications in a dynamic environment.
- Company: Established service provider with over 50 years of success and growth.
- Benefits: Competitive salary, hybrid working, 23 days holiday, and pension scheme.
- Why this job: Join a thriving team and make a difference in energy services across London.
- Qualifications: Experience in HVAC/FM industry and proficiency in CAFM systems.
- Other info: Great opportunity for career development in a supportive environment.
The predicted salary is between 32000 - 36000 £ per year.
Position: Service Coordinator - 12 Month Maternity Contract
Location: Hemel Hempstead & hybrid working
Salary: £32-36k DOE
Our client is a major service provider in London with over 50 years of success and continued growth. They are seeking a Service Coordinator on a 12 month maternity contract to be based in their Hemel Office.
The Service Coordinator will join their ever-expanding Energy Services Division, which operates across London, managing a range of blue-chip portfolios. The work carried out is a mixture of planned maintenance and repair works as well as reactive works from our call-out service.
As the Service Coordinator, you will be working out of the Companies Hemel Hempstead office with opportunities to work remotely.
- Schedule London and home counties PPM visits for the Engineering division
- Answer inbound calls from clients
- Raising and scheduling jobs
- Arranging engineers and Subcontractors to attend works
- Raising purchase orders
- Managing material orders
Service Coordinator Job Requirements
- Experience in the HVAC and FM industry
- Office based in Hemel with remote working
- Previous role held: Service Coordinator/Helpdesk or similar
- Highly adept in handling inbound calls for customer queries and service requests
- Highly proficient in CAFM systems, MICROSOFT Word, Excel, PowerPoint, Outlook
- Administration responsibilities including filing, preparing documents, receipting, keeping and updating records
Service Coordinator Salary & Benefits
- Basic Salary of £32,000-£36,000 DOE
- 08:00-17:00 Monday to Friday - Office based in Romford
- 23 days holiday + Bank Holidays - increasing with service
- Pension 4%
Service Coordinator in Hemel Hempstead employer: Bennett and Game
Contact Detail:
Bennett and Game Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC and FM industry. Let them know you're on the lookout for a Service Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and their Energy Services Division. Be ready to discuss how your experience aligns with their needs, especially in managing blue-chip portfolios and handling customer queries.
✨Tip Number 3
Show off your tech skills! Make sure you’re comfortable with CAFM systems and Microsoft Office. Bring examples of how you've used these tools effectively in past roles to impress your interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Coordinator in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your experience in the HVAC and FM industry, and don’t forget to mention your proficiency with CAFM systems and Microsoft Office. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your previous experiences have prepared you for this position. Keep it engaging and relevant to the job description.
Showcase Your Communication Skills: As a Service Coordinator, you'll be handling inbound calls and managing client queries. Make sure your application reflects your strong communication skills. We love seeing examples of how you've successfully managed customer interactions in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Bennett and Game
✨Know Your Stuff
Make sure you brush up on your knowledge of the HVAC and FM industry. Familiarise yourself with common terms and processes, especially those related to planned maintenance and reactive works. This will show that you're not just a candidate, but someone who understands the field.
✨Showcase Your Communication Skills
As a Service Coordinator, you'll be handling inbound calls and managing client queries. Practice articulating your thoughts clearly and confidently. You might even want to role-play some scenarios with a friend to get comfortable with answering questions and addressing concerns.
✨Get Familiar with CAFM Systems
Since proficiency in CAFM systems is crucial for this role, take some time to learn about them if you're not already familiar. Highlight any experience you have with similar software during the interview, as it will demonstrate your readiness to hit the ground running.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s Energy Services Division and their approach to client management. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
