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- Tasks: Travel across the UK to service and maintain water treatment systems.
- Company: Join a leading manufacturer in water treatment based in Cheddar.
- Benefits: Enjoy a profit share bonus, 23 days holiday, and a company vehicle.
- Why this job: Gain hands-on experience while enhancing your skills in a dynamic environment.
- Qualifications: Must be an electro-mechanical engineer with strong communication skills.
- Other info: Home-based role with opportunities for travel and personal development.
The predicted salary is between 30000 - 45000 £ per year.
Field Service Engineer required for a manufacturer based in Cheddar. Are you happy to travel as our clients are based across the UK & abroad and you should expect to have some time working away from home in order to satisfy their requirements. Visits are agreed in advance with you and fully expensed. As your skills and experience increase you may also be involved in commissioning of installed systems; this potentially leading to working away for several days or on occasions, a couple of weeks. Ideal location of a candidate would be Hertfordshire.
Field Service Engineer – Water Treatment Job Overview
- Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK (and potentially overseas)
- Managing direct relationships with customers and plant operatives.
- Analysing and resolving problems whilst both at site and by way of remote support.
- Completing installation and commissioning of plant (subject to qualification and skill set)
- Completing Service Reports and other associated documentation (using MS Word)
- Responding to customer needs in line with commercial and technical specifications
- Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability.
- Ensuring that a high level of customer care & service is maintained at all times
- Ensuring that all company policies inc. Health & Safety are observed and abided with at all times
- Enhancing your own skills and knowledge through proactive learning and self-development
Field Service Engineer – Water Treatment Job Requirements
- A multi-disciplined electro-mechanical engineer with relevant qualifications
- Experience with the water treatment industry would be an advantage
- Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage
- Passionate about providing a first-class service to our customers.
- Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner
- A professional approach to your work and communication with colleagues and customers
- A good level of IT competency, specifically MS Office
- GCSE or equivalent – English and Maths
- A full UK driving license is required and a willingness to travel
- Location: Home based but willing to work nationally and abroad. Company vehicle and fuel card supplied
Field Service Engineer – Water Treatment Salary & Benefits
- Profit Share bonus
- 23 days holiday plus bank holidays
- Pension
- 40 hour week
Salary dependent on experience likely £35k-£45k
Vehicle
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
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Field Service Engineer - Water Treatment employer: Bennett and Game
Contact Detail:
Bennett and Game Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Water Treatment
✨Tip Number 1
Familiarise yourself with the specific water treatment systems mentioned in the job description, such as Reverse Osmosis and Deionisers. Having hands-on experience or knowledge about these systems will give you an edge during interviews.
✨Tip Number 2
Highlight your willingness to travel and work away from home, as this is a key requirement for the role. Be prepared to discuss your previous experiences with travel and how you managed your time effectively while on the road.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've resolved technical issues in the past. This will show your potential employer that you can handle challenges effectively, both on-site and remotely.
✨Tip Number 4
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Consider role-playing common customer scenarios to showcase your ability to maintain high levels of customer care.
We think you need these skills to ace Field Service Engineer - Water Treatment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the water treatment industry and any technical support roles you've held. Emphasise your electro-mechanical engineering qualifications and any specific skills related to servicing water treatment systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention your willingness to travel and work away from home, as well as your proactive approach to learning and self-development.
Highlight Communication Skills: In both your CV and cover letter, emphasise your strong verbal and written communication skills. Provide examples of how you've effectively communicated with customers and colleagues in previous roles.
Showcase Problem-Solving Abilities: Include specific examples in your application that demonstrate your ability to analyse and resolve problems, both on-site and remotely. This will show potential employers that you can handle the challenges of the role.
How to prepare for a job interview at Bennett and Game
✨Show Your Technical Knowledge
Make sure to brush up on your knowledge of water treatment systems, especially Reverse Osmosis and Deionisers. Be prepared to discuss your previous experiences and how they relate to the role, as this will demonstrate your expertise and suitability for the position.
✨Highlight Your Customer Service Skills
Since the role involves managing relationships with customers, be ready to share examples of how you've provided excellent customer service in the past. This could include resolving issues or improving client satisfaction, which is crucial for a Field Service Engineer.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully analysed and resolved technical problems. This will show your potential employer that you can think critically and act effectively under pressure, which is essential for this role.
✨Be Ready to Discuss Travel Flexibility
Since the job requires travel across the UK and potentially abroad, express your willingness to work away from home. Highlight any previous experiences where you've had to adapt to different locations or environments, as this will reassure them of your commitment.