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- Tasks: Travel across the UK to service and maintain water treatment systems.
- Company: Join a leading manufacturer in water treatment based in Cheddar.
- Benefits: Enjoy a competitive salary, profit share bonus, and 23 days holiday.
- Why this job: Gain hands-on experience while enhancing your skills in a dynamic environment.
- Qualifications: Must be an electro-mechanical engineer with strong communication skills.
- Other info: Home-based role with a company vehicle and opportunities for travel.
The predicted salary is between 30000 - 45000 £ per year.
Field Service Engineer required for a manufacturer based in Cheddar. Are you happy to travel as our clients are based across the UK & abroad and you should expect to have some time working away from home in order to satisfy their requirements. Visits are agreed in advance with you and fully expensed. As your skills and experience increase you may also be involved in commissioning of installed systems; this potentially leading to working away for several days or on occasions, a couple of weeks. Ideal location of a candidate would be Hertfordshire.
Field Service Engineer – Water Treatment Job Overview
- Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK (and potentially overseas)
- Managing direct relationships with customers and plant operatives.
- Analysing and resolving problems whilst both at site and by way of remote support.
- Completing installation and commissioning of plant (subject to qualification and skill set)
- Completing Service Reports and other associated documentation (using MS Word)
- Responding to customer needs in line with commercial and technical specifications
- Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability.
- Ensuring that a high level of customer care & service is maintained at all times
- Ensuring that all company policies inc. Health & Safety are observed and abided with at all times
- Enhancing your own skills and knowledge through proactive learning and self-development
Field Service Engineer – Water Treatment Job Requirements
- A multi-disciplined electro-mechanical engineer with relevant qualifications
- Experience with the water treatment industry would be an advantage
- Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage
- Passionate about providing a first-class service to our customers.
- Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner
- A professional approach to your work and communication with colleagues and customers
- A good level of IT competency, specifically MS Office
- GCSE or equivalent – English and Maths
- A full UK driving license is required and a willingness to travel
- Location: Home based but willing to work nationally and abroad. Company vehicle and fuel card supplied
Field Service Engineer – Water Treatment Salary & Benefits
- Profit Share bonus
- 23 days holiday plus bank holidays
- Pension
- 40 hour week
Salary dependent on experience likely £35k-£45k
Vehicle
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
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Field Service Engineer - Water Treatment employer: Bennett and Game
Contact Detail:
Bennett and Game Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Water Treatment
✨Tip Number 1
Familiarise yourself with the specific water treatment systems mentioned in the job description, such as Reverse Osmosis and Deionisers. Having hands-on experience or knowledge about these systems will give you an edge during interviews.
✨Tip Number 2
Highlight your problem-solving skills by preparing examples of how you've resolved technical issues in previous roles. This will demonstrate your ability to analyse and tackle challenges effectively, which is crucial for a Field Service Engineer.
✨Tip Number 3
Since the role involves significant travel, be ready to discuss your flexibility and willingness to work away from home. Showing that you're adaptable and can manage your time well will make you a more attractive candidate.
✨Tip Number 4
Prepare to showcase your communication skills by thinking of scenarios where you've successfully interacted with customers or colleagues. Being able to convey technical information clearly is essential in this role, so practice articulating your thoughts.
We think you need these skills to ace Field Service Engineer - Water Treatment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the water treatment industry and any technical support roles you've held. Emphasise your electro-mechanical engineering qualifications and any specific skills related to servicing water treatment systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service and your ability to communicate effectively. Mention your willingness to travel and work away from home, as this is a key requirement for the role.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully analysed and resolved technical issues in previous roles. This will demonstrate your capability to manage direct relationships with customers and plant operatives.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A professional presentation is crucial, especially since strong written communication skills are required for this position.
How to prepare for a job interview at Bennett and Game
✨Showcase Your Technical Skills
As a Field Service Engineer, it's crucial to demonstrate your technical expertise in water treatment systems. Be prepared to discuss your experience with Reverse Osmosis, Deionisers, and other relevant technologies. Highlight specific projects or challenges you've faced and how you resolved them.
✨Emphasise Customer Service Experience
This role requires strong communication skills and a customer-focused approach. Share examples of how you've successfully managed client relationships in the past, particularly in high-pressure situations. Show that you understand the importance of maintaining a high level of customer care.
✨Prepare for Travel Questions
Since the job involves travel across the UK and potentially abroad, be ready to discuss your flexibility and willingness to work away from home. Mention any previous experiences where you had to travel for work and how you managed your time effectively.
✨Demonstrate Proactive Learning
The company values self-development and continuous learning. Talk about any recent training or courses you've undertaken related to the water treatment industry or technical skills. This shows your commitment to enhancing your knowledge and improving service delivery.