At a Glance
- Tasks: Lead a team to deliver top-notch building services and maintain client relationships.
- Company: Established service provider with over 40 years of industry experience.
- Benefits: Competitive salary, generous holiday allowance, and travel expenses covered.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in facilities management.
- Qualifications: Experience in FM or building services and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
Job Overview
Position: Service Manager – Building Services, located at Romford, Essex.
Service provider with over 40 years in the industry.
Location and travel: office based in Romford with travel to other offices and client sites throughout London expected.
Team: Lead a team of 15 engineers and 4 service coordinators, managing multiple contracts and driving operational excellence.
Ideal candidate: experienced Facilities Management or Building Services professional who thrives in a fast-paced environment, enjoys developing teams, improving processes and building strong client relationships.
- Salary & Benefits
- Working hours: 8:00am - 5:00pm, Monday to Friday (1 hour lunch)
- 25 days holiday + Bank Holidays
- 4% of the Employee's basic salary
- Expenses covered (travel allowance or car allowance negotiable)
Key Responsibilities
- Lead the operational delivery of planned preventative maintenance (PPM) and reactive maintenance across multiple client contracts.
- Manage contract performance, ensuring compliance with SLAs, KPIs, statutory requirements, and health & safety standards.
- Oversee CAFM systems, job lifecycle management, contract mobilisation, client portals, and operational reporting.
- Direct subcontractor, engineer, and coordinator performance, ensuring effective resource planning and service delivery.
- Build and maintain strong client relationships, acting as the operational lead for key accounts and resolving service issues.
- Support commercial performance through WIP management, invoicing accuracy, margin improvement, and supplier credit control.
- Drive continuous improvement initiatives to enhance operational efficiency, productivity, service quality, and team performance.
Qualifications & Requirements
- Experience managing FM or building services contracts.
- Technical background with experience managing engineers and additional administrative staff.
- Strong client-facing experience.
- Full Driving Licence.
- Live within a commutable distance of Romford, Essex.
- #J-18808-Ljbffr
Service Manager in Romford employer: Bennett and Game Recruitment
Bennett And Game Recruitment is an excellent employer for those seeking a rewarding career as an Electrical Project Manager in the vibrant office fit-out sector. With competitive salaries, generous holiday allowances, and a supportive work culture that prioritises employee growth, this role offers a unique opportunity to thrive in a dynamic environment while managing exciting projects across London. Join us to be part of a team that values innovation and professional development.
Contact Details:
Bennett and Game Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Romford
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like Bennett and Game Recruitment.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like Bennett and Game Recruitment, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like Bennett and Game Recruitment and may help you secure that full-time position sooner!
We think you need these skills to ace Service Manager in Romford
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at Bennett and Game Recruitment.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Service Manager role at Bennett and Game Recruitment. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at Bennett and Game Recruitment
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at Bennett and Game Recruitment.
