At a Glance
- Tasks: Lead M&E contracts, manage clients, financials, and coordinate teams.
- Company: Established M&E commercial contract management firm with 50+ years of experience.
- Benefits: Competitive salary, career growth, and the chance to lead innovative projects.
- Other info: Opportunity to travel across London and work with a supportive team.
- Why this job: Make a real impact in a dynamic environment while developing future leaders.
- Qualifications: Proven HVAC/M&E experience, strong leadership, and client relationship skills.
The predicted salary is between 50000 - 65000 £ per year.
Our clients are specialist providers of M&E Commercial Contract management across London, with over 50 years of experience. They're seeking an Operations Manager to lead a portfolio of M&E Contracts in London. Day to day, you will manage clients, financials and engineers, and office-based coordinating staff.
The Operations Manager will be able to provide client management information on commercial and technical support. Additionally, you will have a team of engineers and an admin team to support the operations.
In the short term, the Operations Manager will focus on building strong relationships with both teams and clients, ensuring contract delivery, reducing downtime, and refreshing asset documentation. Over the medium term, the role aims to strengthen retention, achieve excellent customer satisfaction, mobilise new sites, and embed innovation. In the long term, the focus will shift to growing the portfolio and developing future leaders.
Operations Manager Job Requirements
- Proven HVAC/M&E experience with strong operational & commercial acumen.
- Excellent leadership, communication, and client relationship skills.
- Be able to manage P&L up to £1m.
- Technology-literate (CAFM, MS Office) with H&S certification.
- Full UK driving licence - Able to travel across London.
M&E Operations Manager in London employer: Bennett and Game Recruitment
Contact Detail:
Bennett and Game Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&E Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the M&E industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; demonstrate your knowledge about their operations and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in managing M&E contracts and client relationships. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Let’s get you that Operations Manager position!
We think you need these skills to ace M&E Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the M&E Operations Manager role. Highlight your relevant experience in HVAC/M&E and showcase your operational and commercial skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed teams and client relationships in the past. We love a good story!
Show Off Your Tech Skills: Since technology plays a big part in this role, don’t forget to mention your proficiency with CAFM and MS Office. If you have any certifications related to health and safety, make sure to include those too. We’re all about being tech-savvy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Bennett and Game Recruitment
✨Know Your M&E Stuff
Make sure you brush up on your HVAC and M&E knowledge before the interview. Understand the latest trends and technologies in the industry, as well as the specific challenges faced by the company. This will show that you're not just familiar with the basics but are genuinely interested in the field.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you built relationships and motivated your team to achieve goals, as this will resonate well with the interviewers.
✨Be Ready with Financial Insights
Since you'll be managing P&L up to £1m, it's crucial to showcase your financial acumen. Be prepared to discuss how you've handled budgets in the past, any cost-saving initiatives you've implemented, and how you ensure profitability while maintaining high service standards.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company's operations and future plans. Ask about their approach to client management and how they foster innovation within their teams. This shows that you're not only interested in the role but also in the company's vision.