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- Tasks: Coordinate service operations, manage contracts, and ensure client satisfaction.
- Company: Established service provider in London with a strong reputation.
- Benefits: Competitive salary up to £38k, office-based role, and career growth opportunities.
- Other info: Office-based role in Canary Wharf with a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in the Energy Services Division.
- Qualifications: Experience in HVAC and facilities management is essential.
The predicted salary is between 36000 - 40000 £ per year.
Location: Office-Based Canary Wharf
Salary: up to £38k, depending on experience
Our client is a major service provider in London with over 50 years of success and continued growth. They're seeking a Lead Service Coordinator to take contract ownership and work closely with the operations manager and the service desk manager.
The Lead Service Coordinator will join their ever-expanding Energy Services Division. This division operates across London, managing a range of blue-chip portfolios. The work carried out is a mixture of planned maintenance and repair works as well as reactive works from our call-out service.
As the Lead Service Coordinator, you will be working out of the company's office in Canary Wharf, Monday to Friday.
- Schedule all works across the flagship contract
- Answer inbound calls from clients
- Raising and scheduling jobs
- Provide updates on work
- Arranging engineers and Subcontractors to attend works
- Compile reports for ongoing works, client and senior management
- Manage SLA & KPIs
- Raising purchase orders
- Managing material orders
Job Requirements:
- Experience in the HVAC and FM industry
- Office based in Canary Wharf
- Previous role held Service Coordinator
Lead Service Coordinator in London employer: Bennett and Game Recruitment
Contact Detail:
Bennett and Game Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Service Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC and FM industry. You never know who might have a lead on the Lead Service Coordinator role or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its Energy Services Division. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice common interview questions related to service coordination and client management. We all know that confidence is key, so the more prepared you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Lead Service Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Service Coordinator role. Highlight your experience in the HVAC and FM industry, and don’t forget to showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your experience with contract ownership and how you can contribute to the Energy Services Division.
Showcase Your Communication Skills: As a Lead Service Coordinator, communication is key. In your application, demonstrate your ability to manage client calls and provide updates effectively. This will show us you’re ready for the fast-paced environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Bennett and Game Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the HVAC and FM industry. Familiarise yourself with common terms, processes, and challenges in the field. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Coordination Skills
As a Lead Service Coordinator, you'll be juggling multiple tasks. Prepare examples from your past experiences where you've successfully managed schedules, coordinated teams, or handled client communications. Be ready to discuss how you prioritise tasks and manage time effectively.
✨Understand the Company Culture
Research the company’s values and culture. Knowing what they stand for can help you tailor your answers to align with their expectations. It also shows that you’re serious about wanting to be part of their team and not just any job.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and future projects. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.