Lead Service Coordinator – Energy Services (HVAC/FM)

Lead Service Coordinator – Energy Services (HVAC/FM)

Full-Time 32000 - 38000 £ / year (est.) No working from home possible
Bennett and Game Recruitment

At a Glance

  • Tasks: Manage contracts, schedule works, and handle customer queries in a dynamic energy services team.
  • Company: Bennett And Game Recruitment, a leader in energy services.
  • Benefits: Salary of £32,000–£38,000, 23 days holiday, pension contributions, and overtime potential.
  • Other info: Exciting opportunities for career growth in a fast-paced environment.
  • Why this job: Join a growing division and make a real impact in energy services.
  • Qualifications: Experience in service coordination and strong communication skills.

The predicted salary is between 32000 - 38000 £ per year.

Bennett And Game Recruitment is looking for a Lead Service Coordinator based in Canary Wharf. The successful candidate will manage contract ownership, working closely with the operations and service desk managers in an ever-expanding Energy Services Division.

This role involves scheduling works, handling customer queries, and managing SLA & KPI.

The position offers a salary of £32,000–£38,000, along with 23 days holiday, pension contributions, and potential overtime.

Lead Service Coordinator – Energy Services (HVAC/FM) employer: Bennett and Game Recruitment

Bennett And Game Recruitment is an excellent employer, offering a dynamic work environment in the heart of Canary Wharf. With a strong focus on employee growth and development, we provide comprehensive benefits including competitive salaries, generous holiday allowances, and pension contributions, ensuring our team members feel valued and supported in their roles. Join us to be part of a collaborative culture that prioritises innovation and excellence in the Energy Services sector.

Bennett and Game Recruitment

Contact Details:

Bennett and Game Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Service Coordinator – Energy Services (HVAC/FM)

Tip Number 1

Network like a pro! Reach out to people in the energy services sector, especially those working in HVAC/FM. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

Tip Number 2

Prepare for the interview by knowing your stuff! Brush up on industry trends and be ready to discuss how you can manage contracts and improve customer service. Show them you’re the perfect fit for their team!

Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values. We recommend checking out our website for roles that match your skills and interests. It’s all about finding the right fit!

Tip Number 4

Follow up after interviews! A quick thank-you email can keep you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the best candidate.

We think you need these skills to ace Lead Service Coordinator – Energy Services (HVAC/FM)

Contract Management
Scheduling
Customer Service
SLA Management
KPI Management
Communication Skills
Team Collaboration

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in service coordination and energy services. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lead Service Coordinator role. We love seeing enthusiasm and a clear understanding of the job responsibilities.

Showcase Your Communication Skills:Since this role involves handling customer queries, make sure your application reflects your strong communication skills. We appreciate clarity and professionalism, so keep it concise and engaging!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Lead Service Coordinator position. Don’t miss out!

How to prepare for a job interview at Bennett and Game Recruitment

Know Your Stuff

Make sure you understand the ins and outs of HVAC and facilities management. Brush up on key terms, industry trends, and the specific services offered by the company. This will show that you're genuinely interested and knowledgeable about the role.

Showcase Your Coordination Skills

As a Lead Service Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you've successfully scheduled works or handled customer queries. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Understand SLAs and KPIs

Familiarise yourself with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) relevant to the energy services sector. Be ready to discuss how you’ve met or exceeded these in previous roles, as this will highlight your capability to manage expectations and deliver results.

Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the challenges they face in the Energy Services Division, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.