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For Companies At a Glance
- Tasks: Manage customer relationships and ensure top-notch service delivery in a fast-paced environment.
- Company: Established container hire business with a strong reputation for quality and service.
- Benefits: Join a supportive team with opportunities for growth and development.
- Other info: Dynamic role with a focus on teamwork and customer satisfaction.
- Why this job: Be a key player in driving business growth while building strong customer connections.
- Qualifications: Sales or customer service experience, strong organisational skills, and IT literacy required.
The predicted salary is between 25000 - 35000 £ per year.
We are recruiting for a well-established container hire, sales, and conversion business with a strong reputation for quality and service based in Hamilton. The company is expanding its team as it continues to grow across Scotland. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys building strong customer relationships. You will play a key role in supporting daily operations and driving business growth. The successful candidate will join a professional and supportive team.
Overview
- As the Hire Desk Controller, you will maintain and develop customer relationships while ensuring excellent service delivery.
- Deliver outstanding day-to-day service to existing customers.
- Manage hire and sales orders using Zoho CRM and Syrinx systems.
- Liaise with operations and logistics to ensure timely delivery.
- Maximise opportunities for sales and cross-selling.
- Log calls, update contracts in MCS system, and track customer feedback.
- Support sales and marketing initiatives and contribute to customer communications.
Requirements
- Highly organised and motivated.
- Sales or customer service experience in a busy environment.
- Strong prioritisation and commercial awareness.
- Experience using order processing or asset control systems (MCS preferred).
- IT literate (MS Office).
- Team player.
Hire Desk Controller in Hamilton employer: Bennett and Game Recruitment
Contact Detail:
Bennett and Game Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller in Hamilton
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Hire Desk Controller role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think of examples from your past experiences that highlight your skills in a busy environment. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to their growth.
We think you need these skills to ace Hire Desk Controller in Hamilton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Desk Controller role. Highlight your sales and customer service experience, especially in busy environments. We want to see how your skills match what we're looking for!
Showcase Your Organisational Skills: Since being organised is key for this role, give examples of how you've managed multiple tasks or prioritised effectively in past jobs. We love seeing candidates who can juggle responsibilities like pros!
Demonstrate Your Tech Savvy: Mention any experience you have with order processing or asset control systems, especially MCS. If you've used Zoho CRM or similar tools, let us know! We’re keen on candidates who are IT literate and can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and makes it easier for you to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Bennett and Game Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and recent developments. Understanding their reputation for quality and service will help you align your answers with what they value most.
✨Showcase Your Customer Service Skills
Since the role involves building strong customer relationships, be ready to share specific examples from your past experiences. Highlight situations where you delivered outstanding service or resolved issues effectively.
✨Familiarise Yourself with Relevant Software
The job mentions using Zoho CRM and Syrinx systems, so if you have experience with these or similar platforms, make sure to mention it. If not, consider brushing up on them to show your willingness to learn.
✨Demonstrate Your Organisational Skills
As a Hire Desk Controller, being organised is key. Prepare to discuss how you prioritise tasks in a busy environment and manage multiple orders efficiently. This will show that you can thrive in their fast-paced setting.