At a Glance
- Tasks: Manage a busy Tool & Plant Hire operation and support customer enquiries.
- Company: Join a stable and successful independent business with a collaborative team.
- Benefits: Earn £40,000 - £45,000 with great perks like pension and ongoing training.
- Other info: Become a key member of the management team with high responsibility.
- Why this job: Take ownership in a fast-paced environment and grow your career.
- Qualifications: Experience in Tool Hire or similar roles with strong customer service skills.
The predicted salary is between 40000 - 45000 £ per year.
Overview
Support the day‑to‑day running of a busy Tool & Plant Hire operation. Manage customer enquiries via phone, email, and face‑to‑face. Process hire orders, quotations, and contracts. Coordinate equipment availability, deliveries, and collections. Support and supervise depot staff where required. Build and maintain strong customer relationships. Resolve customer queries and operational issues. Assist with planning, scheduling, and resource management. Support senior management with depot operations. Take ownership and make decisions in a fast‑paced environment.
Requirements
- Previous experience within Tool Hire, Plant Hire, Equipment Hire, or Builders Merchants.
- Experience as a Hire Controller, Hire Desk Manager, Depot Manager, Branch Manager, Assistant Manager, or Operations Manager.
- Strong customer service and communication skills.
- Ability to manage multiple priorities and work under pressure.
- Commercial awareness and understanding of depot operations.
- Strong organisational and problem‑solving skills.
- Ability to work independently and take responsibility.
- Hands‑on, proactive approach.
- Experience supervising staff or managing operational workflows is advantageous.
Salary & Benefits
- £40,000 - £45,000 basic salary.
- Long‑term career opportunity.
- High level of responsibility and autonomy.
- Stable and successful independent business.
- Supportive and collaborative team environment.
- Company pension scheme.
- Holiday entitlement.
- Free on‑site parking.
- Ongoing training and development.
- Opportunity to become a key member of the management team.
Hire Desk Manager in Crewe employer: Bennett and Game Recruitment
As a Hire Desk Manager at our thriving Tool & Plant Hire operation, you will be part of a supportive and collaborative team that values your contributions and fosters your professional growth. With a competitive salary, generous holiday entitlement, and ongoing training opportunities, we empower our employees to take ownership in a fast-paced environment while enjoying the stability of a successful independent business. Join us to build strong customer relationships and make impactful decisions in a role that offers both responsibility and autonomy.
Contact Details:
Bennett and Game Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hire Desk Manager in Crewe
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Bennett and Game Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Bennett and Game Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Bennett and Game Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Hire Desk Manager in Crewe
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Bennett and Game Recruitment:This is your chance to really connect with the team at Bennett and Game Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Bennett and Game Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Bennett and Game Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Bennett and Game Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Bennett and Game Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!