At a Glance
- Tasks: Manage customer hire enquiries and coordinate equipment deliveries in a fast-paced environment.
- Company: Established plant/tool hire operation in Acton with a focus on customer service.
- Benefits: Competitive salary of £46,000+, Monday to Friday hours, and opportunities for career development.
- Other info: Opportunity to work in a varied, customer-facing role with potential for growth.
- Why this job: Join a dynamic team and make a real impact in a busy hire environment.
- Qualifications: 2+ years in plant/tool hire and strong communication skills required.
The predicted salary is between 46000 - 46000 £ per year.
We're looking for an experienced Hire Controller to join a busy and established plant/tool hire operation in Acton.
This is a great opportunity for someone with previous hire desk experience who enjoys a fast-paced, customer-focused environment.
Role Overview
- Manage customer hire enquiries, bookings and off-hires
- Process contracts, orders and hire documentation
- Coordinate equipment deliveries and collections
- Liaise with workshop and transport teams
- Monitor fleet availability and equipment allocation
- Maximise hire opportunities and ancillary sales
- Provide excellent customer service
- Assist customers with loading/unloading equipment when required
Requirements
- 2+ years' experience within plant hire, tool hire or equipment rental
- Previous hire desk/hire controller experience
- Syrinx experience highly desirable
- Good knowledge of the hire process, transport and fleet scheduling
- Strong organisation and communication skills
- Full UK Category B manual driving licence essential
- Physically fit and comfortable assisting with loading/unloading
- Polish or Ukrainian language skills advantageous
- Salary & Benefits
- Monday-Friday, 6am-5pm
- Minimum 2 Saturdays per month, 6am-1pm
- Established plant/tool hire operation
- Varied, customer-facing role
- Opportunity to develop within a busy hire environment
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer.
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Hire Controller in Acton employer: Bennett And Game Recruitment
Join a well-established engineering business in Sheffield that values innovation and collaboration, making it an excellent employer for Mechanical Design Engineers. With a strong focus on employee growth, you will have access to ongoing training and development opportunities, while enjoying a supportive work culture that encourages teamwork and creativity. The company's commitment to quality and client satisfaction ensures that your contributions will be meaningful and impactful.
Contact Details:
Bennett And Game Recruitment Recruitment Team
