1st Line Support Engineer

1st Line Support Engineer required for a leading provider of the latest cloud workforce management solutions with over 400 customers across the UK. This position is based at their head office in Letchworth Garden City, and the successful candidate will work full-time from the office. Full training will be provided to the right candidate, but a keen interest in IT, along with a methodical and organized approach to work, is essential. Understanding the functionality of Time & Attendance (T&A) software Triaging support issues as they are reported Updating support tickets raised by customers Troubleshooting issues reported by customers Being presentable, confident when speaking to customers, and willing to learn 1st Line Support Engineer Salary & Benefits Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex, operating across the UK with specialist teams across various industries. We are acting as a recruitment agency for this vacancy. By applying, you consent to us processing your data, contacting you about our services, and submitting your CV for this role. #J-18808-Ljbffr