At a Glance
- Tasks: Manage client export needs from start to finish, ensuring smooth operations.
- Company: Specialist freight forwarding business with a focus on teamwork.
- Benefits: Competitive salary, monthly bonuses, 23 days holiday, and health support.
- Other info: Enjoy a dynamic work environment with regular social events and career growth.
- Why this job: Take ownership of your role and make a real impact in logistics.
- Qualifications: Experience in freight forwarding and strong client relationship skills.
The predicted salary is between 30000 - 35000 £ per year.
Our client, a specialist freight forwarding business, is seeking an Export Account Manager to take ownership of a portfolio of clients, managing their export requirements from start to finish. This is a client-facing role with a strong operational focus, overseeing the full export process from quotation through to delivery.
Job Overview
- Act as the main point of contact for allocated clients, managing their day-to-day export requirements
- Take full ownership of shipments from initial enquiry through to final delivery
- Coordinate export movements across LCL, FCL, Airfreight, RoRo, and Road freight
- Negotiate rates with shipping lines and suppliers, providing competitive quotations within agreed margins
- Follow up on quotations and support in securing and retaining business
- Prepare and manage all export and customs documentation, ensuring compliance and accuracy
- Monitor shipments throughout, liaising with customers, carriers, and overseas agents, providing regular updates
- Arrange UK collections and deliveries from customer load points through to destination
- Ensure all shipment data is accurately recorded and maintained within internal systems
- Prepare and issue sales invoices, and check/authorise supplier invoices for payment
- Work collaboratively within a small team, supporting colleagues and assisting with training where required
- Identify potential opportunities for growth within existing accounts and flag to management
Job Requirements
- Previous experience within freight forwarding/export operations is essential
- Experience with deep sea exports is advantageous but not essential
- Confident managing client relationships alongside operational responsibilities
- Strong understanding of export processes, documentation, and customs procedures
- Ability to manage multiple shipments and priorities in a fast-paced environment
- Comfortable working within a small team and flat management structure
- Looking for a stable, long-term position with ownership of their role
Salary & Benefits
- £30,000 - £35,000 (DOE) + Monthly bonus scheme
- Monday - Friday, 08:30 - 17:00
- Early finish Friday (approx. 15:00-15:30, discretionary)
- 23 days holiday, plus bank holidays and birthday off
- Contributory pension (5% employee / 3% employer)
- 24/7 Health & Wellbeing support (including GP access and counselling for staff and family)
- Newly refurbished offices with free on-site parking
- Regular social events and company-funded activities
- Annual salary and performance reviews
Export Account Manager in Yorkshire employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Account Manager in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the hunt for an Export Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your export processes and customs knowledge. Be ready to discuss specific scenarios where you've successfully managed client relationships or shipments. This will show potential employers that you’re not just a fit on paper, but also in practice!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and your professionalism.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Export Account Manager in Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Export Account Manager role. Highlight your previous experience in freight forwarding and any client management successes to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role, focusing on your operational expertise and how you can manage client relationships effectively.
Showcase Your Achievements: Don’t just list your duties; showcase your achievements! Whether it’s negotiating better rates or improving shipment processes, we want to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your Export Processes
Make sure you brush up on your knowledge of export processes, documentation, and customs procedures. Being able to discuss these confidently will show that you're not just familiar with the role but also ready to take ownership of client shipments from start to finish.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you’ve negotiated rates or resolved issues. This will demonstrate your ability to be the main point of contact for clients and manage their day-to-day export requirements.
✨Demonstrate Team Collaboration
Since this role involves working within a small team, be ready to talk about your experience collaborating with colleagues. Share instances where you’ve supported teammates or contributed to training, as this shows you’re a team player who can thrive in a flat management structure.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle multiple shipments and priorities in a fast-paced environment. Have a few strategies in mind that you can share, such as time management techniques or tools you use to stay organised. This will highlight your ability to keep everything running smoothly under pressure.