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- Tasks: Join a dynamic team to deliver innovative VoIP solutions and technical training.
- Company: Established tech distributor in Reading, specialising in IP communications and networking.
- Benefits: Competitive salary, auto-enrolment pension, and 23 days holiday that increases with tenure.
- Why this job: Make a real impact in a customer-facing role with cutting-edge technology.
- Qualifications: Experience in VoIP, networking, and strong presentation skills required.
- Other info: Exciting opportunities for career growth and professional development.
The predicted salary is between 28000 - 42000 £ per year.
An established and growing technology distributor based in Reading specialising in IP-based communications, networking, and security solutions is seeking a Technical Consultant to join its experienced technical team. This is a customer-facing role with a strong focus on Unified Communications (UC), pre-sales support, and technical enablement for channel partners. The company supplies a broad portfolio of UC, wireless, broadband, and security solutions to MSPs, resellers, system integrators, and ISPs across the UK. With strong vendor relationships and a reputation for value-added services, this is a unique opportunity to join a business where your technical expertise will make a real impact.
This is a varied, hands-on position that blends technical consultancy, pre-sales support, and training delivery across a range of UC and networking products. You will work closely with the internal sales team, vendors, and channel partners to design, support, and promote effective solutions.
Responsibilities- Work with sales colleagues to scope and propose technically sound UC and networking solutions
- Deliver product demonstrations and assist with technical aspects of sales pitches
- Support webinars, open days, and industry events with solution-focused technical input
- Identify and suggest upsell opportunities based on customer needs
- Deliver technical product and certification training to partners and internal staff
- Assist in the creation of training materials and technical content
- Plan and run technical workshops and webinars (virtual and in-person)
- Promote upcoming training sessions in collaboration with the marketing and sales teams
- Act as a technical liaison for key UC vendors and manufacturers
- Maintain up-to-date knowledge and certifications across the vendor portfolio
- Attend vendor briefings and contribute to product lifecycle planning
- Provide 2nd-line technical support to partners on UC, networking, and security solutions
- Troubleshoot issues via logs, remote sessions, and lab testing
- Escalate to vendors where required and contribute to internal knowledge base articles
You will ideally bring:
- A solid background in VoIP / Unified Comms - cloud or on-premise IP PBX, SIP, DECT, IP phones
- Knowledge of broadband and WAN technologies (e.g. DSL, LTE), routers and firewalls
- Familiarity with network switching, VLANs, and VPNs
- Confidence with technical analysis (SIP traces, PCAPs, logs etc.)
- Experience in a distributor, MSP, VAR, or vendor support role
- Ability to present clearly and comfortably in front of an audience
Salary dependent on experience likely £35k-£40k. Auto enrolment pension scheme. 23 days holiday rising with tenure. Other details to be discussed at interview.
Technical Consultant - Voip Systems employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant - Voip Systems
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your technical demos and presentations. You’ll likely need to showcase your skills during interviews, so being confident and clear will set you apart from the competition.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even referrals, which can be a game-changer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Technical Consultant - Voip Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with VoIP and Unified Communications. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Showcase Your Technical Skills: Since this role is technical, be sure to mention specific technologies you’ve worked with, like SIP, IP PBX, or networking solutions. We love seeing candidates who can demonstrate their technical prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your Tech Inside Out
Make sure you brush up on your VoIP and Unified Communications knowledge. Be ready to discuss specific technologies like SIP, DECT, and IP PBX systems. The more you can demonstrate your technical expertise, the better you'll connect with the interviewers.
✨Showcase Your Presentation Skills
Since this role involves delivering training and product demonstrations, practice presenting complex information clearly and confidently. Consider preparing a mini-demo or presentation to showcase your ability to engage an audience and explain technical concepts.
✨Prepare for Real-World Scenarios
Think about common issues that arise in VoIP systems and how you would troubleshoot them. Be ready to discuss your problem-solving process and any relevant experiences you've had in previous roles. This will show your practical understanding of the technology.
✨Engage with the Company’s Products
Familiarise yourself with the company's portfolio of UC and networking solutions. If possible, try out their products or read up on case studies. Showing genuine interest in what they offer will help you stand out as a candidate who is not just looking for a job, but is excited about contributing to their success.
