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- Tasks: Coordinate service schedules, manage client calls, and arrange engineer visits.
- Company: Join a leading HVAC company with over 20 years of experience and multiple regional offices.
- Benefits: Enjoy a salary up to £28,000, 22 days holiday, profit share, and free parking.
- Why this job: Be part of a dynamic team in a growing industry with opportunities for personal development.
- Qualifications: Previous experience in service coordination and proficiency in MS packages required.
- Other info: Work hours are Monday to Friday, 09:00-17:00, in Edenbridge, Kent.
The predicted salary is between 24000 - 28000 £ per year.
Position: Service Coordinator
Location: Kent
Salary: £28,000 – £30,000 DOE
Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment throughout the UK.
Service Coordinator – Salary & Benefits
Basic Salary £28,000 – £30,000 DOE
09:00-17:00 Monday to Friday working hours
22 Days Holiday + Bank Holidays (Increases with time served)
- Profit share scheme applicable after 12 months\’ service
- Free parking
- Company events
Service Coordinator Position Overview
Service Coordinator required for a leading national HVAC Company, the Service coordinator will be expected to work out of our clients\’ office in Edenbridge, Kent. The Service Coordinator will be expected to complete the following duties:
- Schedule PPM visits for the Engineering division
- Answer inbound calls from clients
- Raising and scheduling jobs
- Arranging engineers and subcontractors to attend works
- Raising purchase orders
Service Coordinator Position Requirements
- Live within a commutable distance of Edenbridge
- Previous Service Coordinator/PPM Coordinator experience
- Experience & Knowledge of Engineer booking softwareComputer literate & proficient in all MS packages
- Customer service focused
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for
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Service Coordinator employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Familiarise yourself with the HVAC industry and its terminology. Understanding the basics of heating, ventilation, and air conditioning will help you communicate effectively with engineers and clients, showcasing your commitment to the role.
✨Tip Number 2
Highlight your experience with scheduling and coordination tools. If you've used engineer booking software before, be ready to discuss how you managed schedules and prioritised tasks to ensure smooth operations.
✨Tip Number 3
Demonstrate your customer service skills during any interactions. As a Service Coordinator, you'll be the first point of contact for clients, so showing that you can handle inquiries and resolve issues efficiently is crucial.
✨Tip Number 4
Network with professionals in the HVAC field. Attend industry events or join online forums to connect with others in the sector. This can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Service Coordinator position. Tailor your application to highlight relevant experience in scheduling, customer service, and using engineer booking software.
Craft a Tailored CV: Ensure your CV reflects your previous experience as a Service Coordinator or PPM Coordinator. Emphasise your skills in scheduling, customer service, and proficiency in MS packages. Use bullet points for clarity and keep it concise.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the HVAC industry and the specific role. Mention how your background aligns with the company's needs and your ability to contribute to their success. Be sure to address the letter to the hiring manager if possible.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Service Coordinator role.
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know the Company Inside Out
Before your interview, make sure to research the HVAC company thoroughly. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience as a Service Coordinator or PPM Coordinator. Share specific examples of how you've successfully scheduled jobs, managed client communications, and used engineer booking software. This will demonstrate your capability for the role.
✨Showcase Your Customer Service Skills
Since the role requires a strong customer service focus, think of instances where you've gone above and beyond for clients. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the Service Coordinator role. This shows that you're engaged and serious about the position.
